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Customer Data & Analytics Lead
- New York, New York, United States
- New York, New York, United States
Über
Key Responsibilities Building & Scaling the Analytics Function
Establish and scale a centralized customer analytics and intelligence function, defining standards, ways of working, and governance to ensure consistency, quality, and scalability.
Design the foundational capabilities, team structure, and operating model needed to support evolving business needs.
Partner closely with marketing, distribution, and leadership to embed analytics into planning, prioritization, and decision‑making, ensuring insights drive measurable business outcomes.
Insights Leadership
Lead conversations and presentations with C‑level executives.
Oversee insights collection, analysis, and dissemination across regions and business units.
Ensure data integrity, accuracy, and relevance in reporting.
Delivering Actionable Insights
Translate complex data into clear, actionable insights for leadership and stakeholders.
Support strategic decision‑making with timely and relevant insights.
Drive continuous improvement and innovation in analytics processes.
Facilitate cross‑functional collaboration to leverage data and insights.
Develop and maintain a robust insight reporting framework.
Identify emerging trends, opportunities, and risks through proactive analysis.
Translate marketing, advertising and CX goals into actionable data strategies, advising on segmentation, personalization, and activation to improve targeting, ROI measurement, and customer experience.
Enable sales with quality leads and distribution clarity within CRM.
Qualifications
6+ years of experience in a senior insights or analytics role, preferably within a global organization.
Proven expertise in leading and integrating siloed analytics programs into a cohesive insights function.
Strong analytical skills, with the ability to interpret complex data and translate it into actionable recommendations.
Exceptional communication and presentation skills, with the ability to influence and engage senior stakeholders.
Experience in developing and implementing insights strategies that drive business growth and performance.
Proficiency in data analytics tools and platforms (e.g., Sigma, SQL, Python, R, Tableau, Power BI).
Experience with Salesforce, Data Warehouse, Customer Data Platform (CDP), and other marketing analytics platforms and BI tools.
Strong understanding of data governance, privacy, and compliance considerations.
Compensation & Benefits Global X offers a competitive total compensation package, including base salary, annual performance bonus, and a comprehensive benefits program:
Competitive base salary with annual performance‑based bonus
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with company matching
Generous paid time off and company holidays
Professional development and continuing education opportunities
Hybrid work flexibility
Life and disability insurance
Wellness programs and employee assistance program (EAP)
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Sprachkenntnisse
- English
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