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Inside Sales Supervisor
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Inside Sales Supervisor
- Indianapolis, Indiana, United States
- Indianapolis, Indiana, United States
Über
Responsible for supervising a group of inside sales representatives, providing training, coaching, and mentoring to develop associates on sales processes. Responsible to profitably grow inside sales to achieve sales growth goals. Serve as a sales consultant through the development of relationships based on customer solutions for current core industries and emerging industries and markets. Responsible for prospecting for new accounts, retaining existing accounts, and increasing opportunities with existing customers. Major Tasks, Responsibilities, and Key Accountabilities
Trains sales associates in effective selling processes and techniques and assists associates with problem resolution. Provides sales process leadership, skill coaching, and key opportunity assessment. Ensures associates use time effectively to increase sales. Follows-up and reinforces sales techniques utilizing consultative and solution selling methods. Coordinates sales by establishing territories and goals. Reviews market analyses to determine customer needs, volume potential, price schedules, discount rates, etc. Oversees inside sales operations and procedures to ensure organizational effectiveness and efficiency. Reports on sales metrics and suggest improvements. Monitors activities of team members to ensure day‑to‑day responsibilities are met, including reports, daily call plans, etc., are completed correctly and on time. Serves as liaison between sales department and other related departments. Develops and sustains sales relationships with key decision makers and influencers. Coordinates and executes department projects to meet deadlines. Ensures sales, finance, and legal policies and procedures are followed. Ensures that work is performed consistently with company policies and procedures. Leads a group or team of support, craft, or lower level professional associates. Nature and Scope
Experience provides solutions. Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience
Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Preferred Qualifications
3–5 years of inside sales or customer service experience 1–3 years of supervisory or team leadership experience preferred Experience with: Lead generation, Account management, Quoting and order processing, ERP systems, Sales reporting and forecasting If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you. White Cap and its affiliates serve as a one‑stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non‑residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.
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Sprachkenntnisse
- English
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