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Payments-Digital & Design-Product AssociateChase • Jersey City, New Jersey, United States
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Payments-Digital & Design-Product Associate

Chase
  • US
    Jersey City, New Jersey, United States
  • US
    Jersey City, New Jersey, United States
Jetzt Bewerben

Über

Product Associate As a Product Associate in JPMorgan Access, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross‑functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast‑paced environment, making a tangible impact on our products and customer experiences.
Job Responsibilities
Supports the development of our product strategy and roadmap
Collects and analyzes metrics on product performance to inform decision-making
Contributes to solution discovery through collaboration with cross‑functional teams to identify potential solutions that address user needs and align with business goals
Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Assist in maintaining backlog and facilitating discussions as needed across stakeholders to address issues and clarify requirements
Ensure product launch activities are planned and executed per rollout strategy
Create, maintain and publish product metrics and reporting
Execute and manage model annotations process to ensure compliance with AI governance policy
Support model evaluations-translate eval results into product actions and track improvements against targeted outcomes
Assist with AI governance activities as needed
Required Qualifications, Capabilities, and Skills
2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
Developing knowledge level of the product development life cycle
Exposure to product life cycle activities including discovery and requirements definition
Emerging knowledge of data analytics and data literacy
Strong problem solver with structured approach to ambiguity- able to break down complex issues into testable hypotheses, identify root cause and drive pragmatic outcome‑oriented decisions
Proficient in analyzing data and performance metrics to inform continuous product improvement
Familiarity with AI for search and chatbots, including foundational knowledge of LLMS, machine learning concepts, retrieval/search relevance and practical evaluation approaches
Preferred Qualifications, Capabilities, and Skills
Demonstrated prior experience working in a high matrixed, complex organization
Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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  • Jersey City, New Jersey, United States

Sprachkenntnisse

  • English
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