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Presales Solutions Engineer - Network
- Washington, Utah, United States
- Washington, Utah, United States
Über
The Presales Solutions Engineer – Network will work alongside Architects as a network expert supporting account teams, customers, and go-to‑market initiatives. The Solutions Engineer will take a consultative approach and lead discussions with clients regarding Network platforms, understand how technology enables business, and recognize opportunities for the company. This position is remote in the Washington, DC area with a Home Office set‑up as determined by SHI management. Role Description
Collaborate with account teams to understand the maturity levels of customer environments through review and evaluation of Network technologies, consumption, implementations, and processes. Strengthen technical relationships with original equipment manufacturers (OEMs), strategic and emerging partners, and key partners. Educate and develop sales teams on Network solution selling and key technologies through one‑on‑one training, team training, and company training. Conduct product training and positioning for the Sales team and customers. Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. Design and propose tailored infrastructure solutions that align with customers’ business objectives. Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. Provide product training and technical education to the sales team and customers. Act as a trusted IT advisor for customers, partnering with Field Account Executives. Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. Develop solutions that fit customers’ needs and budgets through strategic planning. Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies
Presenting: design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. Negotiation: proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. Communication: effectively communicate complex ideas and information to diverse audiences and facilitate communication between others. Detail‑Oriented: manage complex tasks or projects, identify errors or inconsistencies, and ensure all details are addressed with necessary corrections. Organization: effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. Follow‑Up: proactively identify tasks that require follow‑up, initiate necessary actions, and contribute to efficient workflow management. Problem‑Solving: proactively identify potential problems, initiate preventive measures, and propose innovative solutions. Relationship Building: proactively seek opportunities to expand networks, initiate collaborations, and contribute to team cohesion. Documentation: develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. Results Orientation: set challenging goals for the team and lead them to achieve these goals, demonstrating a consistent track record of results. Skill Level Requirements
Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD‑WAN, cloud edge, virtual networking, secure access, and network visibility. Intermediate ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process. Intermediate expertise with similar products and solutions from other vendors such as Aruba, Juniper, HPE, Arista, etc. Intermediate experience with software‑defined networking technologies including SDDC, SD‑WAN, SASE, SSE, etc. Other Requirements
Completed Bachelor’s Degree or relevant work experience. Minimum 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki, and familiarity with Cisco Commerce Workspace (CCW). Ability to travel to SHI, Partner, and Customer Events. Advanced Certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP. Compensation
The estimated annual pay range for this position is $120,000 – $230,000, which includes a base salary and bonus. Compensation is dependent on job‑related knowledge, skills, experience, and market location and will vary from individual to individual. Benefits
Medical, vision, and dental coverage. 401(k) plan. Flexible spending account options. Health, wellness, and financial benefits to support peace of mind for employees and their families. World‑class facilities and technology to thrive in office or remotely. Equal Employment Opportunity
M/F/Disability/Protected Veteran Status. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.
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Sprachkenntnisse
- English
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