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Principal UX Designer, Multichannel Commerce and Fulfillment (MCCF)Amazon • Seattle, Washington, United States
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Principal UX Designer, Multichannel Commerce and Fulfillment (MCCF)

Amazon
  • US
    Seattle, Washington, United States
  • US
    Seattle, Washington, United States
Jetzt Bewerben

Über

Principal UX Designer, Multichannel Commerce and Fulfillment (MCCF) Job ID: 10455922 | Amazon.com Services LLC
As recently announced, Amazon Supply Chain Services (ASCS) is a core Amazon customer promise that can now be used by any business to help them improve customer experience, move faster, save money, and simplify things. Our mission is to architect the world’s most customer‑centric, reliable, intelligent, and seamless end‑to‑end logistics experience from factory floor to customer door, across every channel, with visibility and intelligence to help you grow.
Amazon’s Multichannel Commerce and Fulfillment (MCCF) UX team is seeking a Principal UX Designer to help define the future of how businesses of all sizes manage, fulfill, and grow through Amazon’s multichannel commerce and supply‑chain solutions. This is a strategic, hands‑on role where you’ll hold design authority over critical shopper and merchant journeys across multi‑channel commerce and operations experiences. You’ll move fluidly between vision‑setting and high‑craft execution, some weeks defining north‑star experiences that shape product roadmaps, other weeks producing the artifacts that drive critical decisions. Your mission is to distill the complexity of global supply chains into intuitive, scalable experiences that empower merchants from small businesses to large enterprises.
You’ll lead design strategy for the MCCF UX org, influence senior leaders across Product, Engineering, and Research, push AI into workflows where it genuinely reduces friction, and raise the bar through mentorship and systems thinking. Design is your strategic lever, not decoration. You are as comfortable in a VP review as you are in interaction details. You move fast and bring people with you.
Key Job Responsibilities
Own the design vision for MCCF merchant experiences—set direction, deliver outcomes
Set the standard for IA, interaction patterns, and shared surfaces teams build into
Distill complex supply‑chain operations into experiences that are grounded in how merchants think and work
Create flows, wireframes, mockups, and prototypes that make complex interactions tangible and drive decisions fast
Design with AI and for AI—natural extensions of workflows, not bolt‑ons
Own MCCF’s design patterns and UX standards—drive adoption, not just documentation
Influence at Director/VP level—advocate for merchants, raise the quality bar
Partner with PM to shape requirements and drive strategic product decisions
Spot cross‑org opportunities and align teams on scalable solutions
Build org empathy through personas, journey maps, and models that stick
Uplevel designers on craft and strategic thinking—inside and outside the team
Coach cross‑functional teams so human‑centered design becomes how they operate
Basic Qualifications
10+ years of design experience
Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
Experience in life cycle design projects from design strategy through execution
Preferred Qualifications
Experience providing and effectively communicating strategic and tactical recommendations based on data
Experience designing AI, Computer Vision, or Mapping products
Experience designing large‑scale systems and applications
Experience in advising and influencing executive leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, WA, Seattle - 164,000.00 - 221,800.00 USD annually
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
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  • Seattle, Washington, United States

Sprachkenntnisse

  • English
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