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Customer Service Agent
Securitas TechnologyHonolulu
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues
Customer Service Agent
AfniTucsonCareer paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). This role is on-site at our Tucson facility. P
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Disabled Veteran SolutionsUnited StatesRemote Inbound Customer Service Representative (Full-Time) Disabled Veteran Solutions (DVS) Make an Impact Through Meaningful Work Disabled Veteran Solutions (DVS) is seeking dedicated and professiona
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National BankMontreal
Youtube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll
Inbound Virtual Customer Service Agent
ACD DirectHawaiiWe\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also ha
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ACD DirectFort DavisWe\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also ha
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Customer Service Agent (all genders)
PMC International GmbHAustria
Sie bringen fundierte Erfahrung im Customer Service oder in der Auftragsabwicklung mit, arbeiten eigenständig, behalten auch in herausfordernden Situationen den Überblick und haben Freude daran, Kunde
Customer Service Agent (m/w/d)
KiKxxl GmbHDortmund
Du möchtest echte Kundenbeziehungen aufbauen und dabei etwas bewegen? Bei KIKXXL suchen wir motivierte Kundenberater*innen im Vertrieb, die mit Herz und Engagement unsere Bestandskunden betreuen. Wir
Inbound Customer Service Agent – Consumer Relations (Remote)
GE Appliances, a Haier companyJacksonBenefits & PerksPaid on-the-job training and mentoringWork-from-home opportunities (equipment provided)No weekend shiftsPaid time offMedical, dental, vision, and prescription benefits eligibility on d
Remote Customer Service & Sales Agent (AAA Expert)
Mountain America Credit UnionNew YorkMountain America Credit Union is seeking a dedicated Customer Service & Sales Agent to provide support and solutions in a remote environment. You will assist members by answering calls, resolving issu
Inbound Customer Service Agent Consumer Relations (Remote)
GE AppliancesUnited StatesInbound Customer Service AgentConsumer Relations (Remote)At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we'r
Customer Service Agent
- Honolulu, Hawaii, United States
- Honolulu, Hawaii, United States
Über
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include:
Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately Answers the multi-line telephone system Ensures confidentiality of customer information at all times Minimum Requirements
High School Diploma or GED required, some college Preferred 1-3 years' work experience Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing Must be able to prioritize and multi task in a fast paced environment Must be able to follow written and verbal instructions Ability to perform duties with a high degree of urgency and accuracy Good interpersonal communication and organizational skills A positive attitude of teamwork and continuous improvement Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator Securitas offers comprehensive benefits including:
Alarm Monitoring Operator Pay Progression Program Shift premium for eligible assigned shifts Opportunity for annual merit pay increases Paid company training Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of salary Paid vacation, holiday and sick time Educational Assistance Exceptional internal career advancement opportunities Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Sprachkenntnisse
- English
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