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IT Solutions Engineer / Analyst III
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
Über
Designing, developing, and enhancing full-stack and AI-enabled solutions that support mission-critical energy operations and self-service platforms Building, maintaining, and troubleshooting applications using Python, SQL, and object-oriented programming principles to improve system performance, scalability, and reliability Developing and supporting AI agents and automation solutions, including work in Copilot Studio, to improve efficiency and user experience Collaborating closely with cross-functional teams to deliver modern, outcome-focused solutions aligned with business needs Supporting mobile and web platforms through continuous improvement and end-to-end production lifecycle support Applying strong engineering judgment to solve complex software, data, and system challenges that impact customers and grid operations
Who We're Looking For:
Experience developing and supporting full-stack applications with strong Python and object-oriented programming skills Structured Query Language (SQL) expertise for working with data-driven applications and systems Knowledge of or experience with Artificial Intelligence agent development, including tools such as Copilot Studio Familiarity with modern frameworks, tools, and environments (e.g., Java, JavaScript, Spring Boot, Angular, React, Django, CI/CD pipelines) Ability to troubleshoot complex system and application issues in Linux and Windows environments A self-starter and collaborative problem-solver who is outcome-driven, values reliability, and is motivated by real-world impact
Minimum Requirements IT Solutions Engineer / Analyst III Bachelors' degree in Information Technology or related field PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experience. Preferred Special Skills, Knowledge or Qualifications:
Knowledge of multiple programming languages, database management systems and development platforms Skills in understanding and explaining highly technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving advanced complex problems in own area of work
Major Accountabilities:
Designs, develops, troubleshoots, and debugs software programs for enhancements and new products and/or in support of design, infrastructure and technology platforms Analyzes and assists with creating reusable and enterprise-level modules/applications Conducts performance reviews and recommends improvements to existing codes Reviews and recommends equipment, resources and software Recommends changes in development, maintenance and system standards Trains users in conversion and implementation of system Conduct integration system testing and evaluations Leads the design, development and implementation of new solutions
Sprachkenntnisse
- English
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