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Salesforce Developer - Field Service (SFS)
- Austin, Texas, United States
- Austin, Texas, United States
Über
Austin
Full-Time
Position: Salesforce Developer – Field Service (SFL)
Experience: 6+ Years
Location: Austin, TX
Job Summary
We are seeking a skilled Salesforce Field Service Lightning (FSL) Consultant with around 6 years of hands‑on experience designing, configuring, and optimizing Field Service solutions. The ideal candidate will have strong functional and technical expertise in FSL, including process discovery, configuration, data modeling, and integrations. This role requires the ability to work closely with business stakeholders, translate requirements into scalable solutions, and ensure smooth delivery across field service operations.
Key Requirements
Lead discovery sessions to understand and map field service processes such as work order management, scheduling & dispatch, inventory/parts management, service appointments, warranties, entitlements, and SLAs.
Design end‑to‑end FSL solutions including Work Types, Service Resources, Territories, Skills, Operating Hours, Scheduling Policies, Optimization, Mobile flows, and offline capabilities.
Define scalable data models and guardrails for asset hierarchy, product‑to‑service mapping, inventory tracking, warranty/entitlement frameworks, and contract alignment.
Configure core FSL components: service territories, resources, skills, scheduling rules, optimization settings, work types, work orders, service appointments, crews, inventory, and entitlements.
Perform data migration for service territories, resources, skills, products, assets, warranties, and historical work orders.
Collaborate with business and technical teams to translate requirements into FSL design choices and solution tradeoffs.
Develop custom Salesforce components using Apex, LWC, and Flows to support FSL functionality and integration.
Troubleshoot Field Service issues and drive continuous improvements across processes and configurations.
Must‑Have Skills
Around 6 years of experience working with Salesforce, including 3+ years specifically in Field Service Lightning (FSL).
Strong hands‑on experience with LWC, Apex, Flows, and integrations.
Solid understanding of field service operations and best practices.
Experience configuring FSL objects such as Work Orders, Service Appointments, Territories, Skills, and Scheduling Policies.
Proven experience with data migration across FSL‑related objects.
Ability to lead requirement gathering sessions and communicate effectively with stakeholders.
Strong troubleshooting and problem‑solving skills.
Preferred Skills
Salesforce certifications (FSL Consultant, Admin, App Builder, Platform Developer I).
Experience with middleware or integration tools (MuleSoft, Boomi, etc.).
Background in industries with complex field service operations (manufacturing, utilities, telecom, medical devices).
Familiarity with optimization engines and mobile workforce management.
Experience working in Agile or hybrid delivery environments.
Competitive salary and performance‑based bonuses.
Paid time off and flexible working hours.
Professional development opportunities and support for continuing education.
Udemy Learning Licenses to enhance skills and stay up‑to‑date with the latest technology.
P99soft is an equal‑opportunity employer
P99soft is an equal‑opportunity employer. At P99soft, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.
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Sprachkenntnisse
- English
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