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Quality Assurance Process Analysis, Advisor
- Landover, Maryland, United States
- Landover, Maryland, United States
Über
Active TS/SCI clearance
Experience performing process and product evaluations (audits) to ensure compliance with established policies, processes, procedures, and applicable standards (ISO, CMMI-DEV, CMMI-SVC, ITIL, PMBoK)
Experience tracking and escalating unresolved non-compliance issues and corrective and preventative action plans to closure.
Direct experience implementing the following frameworks: ISO 20000 and 27001, ISO 9001:2008, CMMI-DEV/CMMI-SVC Level 3, and ITIL
Deep knowledge in the areas of collecting metrics and analyzing and reporting various measures to project manager/team and Corporate QA.
Supports program and project managers and respective teams to implement organizational processes and best practices. Performs process and product evaluations (audits) to ensure compliance with established policies, processes, procedures, and applicable standards (ISO, CMMI-DEV, CMMI-SVC, ITIL, PMBoK). Must have experience and been directly involved in implementing the following frameworks: ISO 20000 and 27001, ISO 9001:2008, CMMI-DEV/CMMI-SVC Level 3, and ITIL. Evaluates software development and service performance and deliverables against process documentation, project schedule, and quality standards. Performs a variety of technical and administrative activities related to the function of QA (auditing), including, but not limited to, scheduling, checklist development, report writing, facilitating root cause/lessons learned analysis, and internal/external presentations. Analyzes, compiles, and reports on findings of non-compliance and provides recommendations for improvement. Tracks and escalates unresolved non-compliance issues and corrective and preventative action plans to closure. Collects metrics, analyzes, and reports various measures to project manager/team and Corporate QA. Maintain the process assets library for the company, including all process definitions, templates, and document samples. Provides training for DMI employees for CMMI, ISO, and ITIL frameworks as well as project management best practices. Interfaces with external and internal customers to ensure project quality work products have been provided. Supports Corporate QA initiatives as appropriate (i.e., CMMI Level 3 assessment, ISO re-certifications, etc.); may participate as a SCAMPI Team Member during SCAMPI B/A maturity level assessments, and ISO Internal Auditor. Should have hands‑on experience as a project team member or real‑life understanding of software development, support desk, and/or maintenance and operation type projects (i.e., requirements analysis, testing, software development, help desk staff, etc.).
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Sprachkenntnisse
- English
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