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Staff Software Engineer, Backend (Grader)
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Madrona Venture LabsSan FranciscoLocation Seattle, San Francisco, New York City, AmsterdamEmployment Type Full timeDepartment EngineeringCompensation$140K – $250K Offers EquityIndividual pay is determined by skills, qualifications, e
Staff Software Engineer, Backend (Grader)
- San Francisco, California, United States
- San Francisco, California, United States
Über
Product Philosophy Most small‑business software makes owners do the work to get results. Owner does the work for them automatically. Our system drives demand, converts it, and helps operators run their businesses day to day, improving as it learns. Using Owner should feel like having a team of great operators, engineers and marketers working for you.
Our Vision We’re starting by helping independent restaurants succeed online, and then scaling to every other local business type. In the future, tens of millions of local business owners will use our technology to thrive in the digital age.
Our Traction Since 2020, we’ve generated tens of millions in revenue and processed over a billion dollars of online orders. One in five Americans has used an Owner.com website. We’ve helped over 20,000 restaurant owners and saved them nearly $200 million in fees.
Our Team We are now in the low hundreds, with talent drawn from leading SMB‑software companies such as Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
Where we work Owner is a remote‑first company headquartered in San Francisco, with a sales hub in Toronto. For a few roles we prioritize in‑person collaboration at one of our office locations. Most teammates are distributed globally. Please review the role description and speak with your recruiter for more details on location.
Why we’re looking for you Owner is the leading all‑in‑one platform for independent restaurants. Operators use Owner to run online ordering, websites, menus, marketing, and customer experience. Tens of thousands of restaurants depend on us daily. Grader is Owner’s free restaurant health report, providing a clear view of where restaurants lose money online. It’s a fast‑growing product with upcoming AI‑powered scoring.
Our Tech Stack
Backend: Node.js, TypeScript
Databases: MongoDB, PostgreSQL
Infrastructure & Observability: Datadog, AWS, Temporal
The impact you’ll have
Own backend services and data pipelines that power Grader scans end‑to‑end, ingesting third‑party signals and serving results reliably at scale.
Harden the platform before expansion—reduce latency, increase uptime, and build observability and alerting so the team can scale confidently.
Establish platform foundations—shared abstractions, operational runbooks, and architectural patterns that reduce toil and give other engineers a reliable base.
Partner closely with the PLG product and the AI Agents team as Grader evolves into a broader AI‑powered tool for restaurant owners.
What we’re looking for
7+ years of experience owning backend services in production.
Experience building and operating data pipelines, third‑party integrations and async processing systems at scale.
Proven track record improving system reliability—observability, alerting, incident reduction, and making operational health a team habit.
Experience at a product‑focused startup or scale‑up where you owned systems end‑to‑end.
High degree of cross‑functional collaboration—product, design and business partners speak highly of your teamwork.
Strong sense of ownership, excellent communication and a proactive approach to identifying and solving problems.
Pay and benefits
Estimated starting base salary: $220 K‑$240 K depending on level, location and experience, plus a generous pre‑IPO equity package.
Other benefits: comprehensive health coverage, remote‑first workplace, unlimited PTO, and additional perks.
Notice – Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as “phishing” or “spam” and do not respond.
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Sprachkenntnisse
- English
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