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JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Join the global leader in facilities management and accelerate your career as an Assistant Facilities Manager with Fortune 500 clients!

Location: Franklin, MA

Work Schedule: Onsite, M-F Flexible dayshift, on-call rotation support required  Reports to: Facilities Manager
Estimated compensation for this position is: $80,000 - $95,000

JLL is seeking an experienced Assistant Facilities Manager with advanced expertise in soft services management, operational coordination, and client relationship support. This position is ideal for facilities professionals looking to elevate their career by taking on strategic coordination responsibilities while maintaining hands-on oversight of essential facility services. As our Assistant Facilities Manager, you'll oversee housekeeping, janitorial, reception, catering, landscaping, and other soft services operations while serving as a key support to the Facilities Manager and client liaison. You'll report directly to the Facilities Manager and collaborate closely with vendors, service providers, and internal teams to drive operational excellence, service quality, and client satisfaction across the portfolio.

• Oversee housekeeping, reception, landscaping, catering, mail services, and waste management operations
• Build client relationships, respond to feedback, and support service reviews and planning sessions
• Assist with service assessments, vendor evaluations, and portfolio-wide standards implementation
• Support budget development, track expenses, and identify cost-saving opportunities
• Manage vendor performance through inspections, audits, and relationship building
• Ensure regulatory compliance, monitor performance metrics, and maintain operational documentation
• Guide staff and vendors while promoting service quality and cross-functional collaboration

• 5+ years facilities management experience focused on soft services coordination
• Experience managing housekeeping, janitorial, reception, catering, and landscaping services
• Strong vendor management skills including service agreements and performance monitoring
• Budget support experience including cost tracking and financial analysis
• Proficiency in maintenance management systems and Microsoft Office applications
• Ability to conduct facility inspections and travel between properties
• Valid driver's license and availability for on-call rotation

• Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or related field
• Professional certifications (CFM, FMP, IFMA, or service management credentials)
• Portfolio or multi-site facilities management experience
• Background in commercial office environments, corporate campuses, or hospitality operations
• Knowledge of health and safety regulations and environmental compliance standards
• Client-facing experience with demonstrated relationship management skills
• Strategic thinking with strong analytical and problem-solving abilities

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.

#FMjobs

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.