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e-COMMERCE/DEPARTMENT LEADKrogerDillon, South Carolina, United States
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e-COMMERCE/DEPARTMENT LEAD

Kroger
  • US
    Dillon, South Carolina, United States
  • US
    Dillon, South Carolina, United States

Über

Job Title

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Ensure team members are adhering to local, state, and federal laws, food safety procedures, and company guidelines are followed.

Perform responsibilities required of selectors and customer attendants as needed per company guidelines.

Train all functions and duties of the selector and customer attendant roles.

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.

Assist with scheduling to meet operational and associates' needs.

Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants.

Print and distribute order labels, including orders for perishable departments.

Troubleshoot e-Commerce equipment and devices.

Maintain level of supplies needed to perform necessary duties.

Maintain organization and cleanliness of staging areas and equipment.

Report pricing, scanning, item location discrepancies, and invalid temperature types to the store e-Commerce manager.

Perform required opening and closing procedures.

Learn and implement process improvements as directed by division or enterprise e-Commerce team.

Provide feedback on team members daily performance and annual performance reviews.

Ability to work cooperatively in a high-paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

MINIMUM:

Proven supervisory experience.

Ability to read shelf tags.

Basic knowledge of computers.

Excellent oral/written communication skills.

Basic math skills (i.e., counting, addition, and subtraction).

Self-directed, ability to execute projects with minimal supervision.

DESIRED:

Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience.

Job Info

Job Identification 107909

Job Category Store Operations

Locations 300 Dillon Ridge Way, Dillon, CO, 80435, US (On-site)

Job Schedule Full time

Minimum Salary $28.30

Maximum Salary $28.30

Line of Business Grocery Retail

Banner Name City Market

Education Level No formal education

Hourly or Salaried Hourly

  • Dillon, South Carolina, United States

Sprachkenntnisse

  • English
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