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Sales CoordinatorHilton Garden Inn Billings • Billings, Montana, United States
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Sales Coordinator

Hilton Garden Inn Billings
  • US
    Billings, Montana, United States
  • US
    Billings, Montana, United States
Jetzt Bewerben

Über

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.
Position Summary The Sales Coordinator is an entry-level administrative role designed to support the on-property Director of Sales and Sales Team. This position plays a critical part in driving overall sales performance by managing day-to-day administrative responsibilities, ensuring accuracy, organization, and timely execution of sales processes.
This role is not responsible for proactive selling or direct revenue generation , but instead enables the sales team to focus on high-value activities by handling contracts, group logistics, reporting, and client coordination.
Key Responsibilities
Prepare and distribute group contracts, proposals, and agreements using approved templates
Maintain accurate and up-to-date files for all group and corporate business
Complete and manage rooming lists, reservations, and group block details
Track group pickup, cut-off dates, and key milestones
Assist with data entry and CRM updates (Delphi, Salesforce, or similar systems)
Client & Internal Coordination
Schedule appointments, site tours, and meetings for the Director of Sales and team
Serve as a point of contact for client logistics and administrative inquiries
Coordinate communication between sales, front office, and operations teams
Ensure all departments are informed of group details, special requests, and event needs
Event & Group Coordination
Assist with on-property execution of meetings, group stays, and small events
Prepare Banquet Event Orders (BEOs) and internal event documentation
Confirm event details with clients and internal teams prior to arrival
Help facilitate smooth transitions from sales to operations
Reporting & Organization
Generate weekly, monthly, and ad hoc sales reports
Track lead activity, bookings, cancellations, and production metricsMaintain organized digital and physical filing systems
Support audit and compliance requirements for contracts and documentation
General Office Support
Manage incoming emails, calls, and inquiries as directed
Prepare presentations, sales materials, and collateral
Assist with marketing initiatives and database management as needed
Support additional administrative projects as assigned by leadership
Qualifications Requirements
High school diploma or equivalent (Associate or Bachelor’s degree preferred)
Strong organizational and time management skills
High attention to detail and accuracy
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong written and verbal communication skills
Ability to multitask in a fast-paced environment
Preferred Experience
Previous administrative, hospitality, or customer service experience
Familiarity with hotel PMS/CRM systems (e.g., Opera, Delphi)
Basic understanding of hotel operations and group business
Core Competencies
Organization & Detail Orientation – Ensures accuracy across contracts, rooming lists, and reporting
Communication – Clear, professional, and timely coordination with clients and internal teams
Execution Focus – Manages multiple tasks efficiently and meets deadlines consistently
Team Support – Proactively identifies ways to reduce administrative burden for sales leaders
Problem Solving – Addresses logistical issues quickly and effectively
Success Metrics
Accuracy and timeliness of contracts and documentation
On-time completion of rooming lists and group setup
Responsiveness to internal and external requests
Organization and cleanliness of sales systems/files
Support effectiveness as measured by Director of Sales productivity
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  • Billings, Montana, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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