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Über
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Job Details Location: Stafford Mercedes-Benz
Contract Type: Permanent
Salary: Up to £80,000 OTE (basic DOE plus bonus)
Hours: 44 Hours - Mon to Fri 9.00am to 6.00pm (one late finish to 7pm and a day off midweek), Sat 9.00am to 5.00pm and Sunday 11.00am to 3.00pm (rota basis)
A rare and exciting opportunity has become available at Stafford Mercedes-Benz as a Sales Manager. Have you got what it takes to lead an established department in an electrifying franchise? The successful candidate will receive an industry leading remuneration package with access to in‑house training.
As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will report to the General Manager.
You will oversee the day‑to‑day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep technicians, detailers and photography team so that you can deliver marketing standards.
Responsibilities
Managing the full sales process, from web inquiry to phone & showroom
Managing staff performance from structured 121’s to training & development
Implementing department targets and brand KPIs
Responsible for buying in vehicles and keeping stock pricing up to date
Ensuring full FCA compliance within the Sales Department
Managing and owning Customer Satisfaction
Qualifications & Experience
Prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences
Experience leading a highly motivated team and the ability to get the best out of each team member
Experience monitoring financial performance against budget and the ability to identify and address shortfalls promptly
Strong understanding of finance and insurance product regulations
Excellent communication skills and the ability to influence and negotiate a sale
Full UK driving licence essential
Core Benefits
Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with length of service
Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments
Eyecare vouchers to help cover vision care needs
Smart Health – 24/7 access to GP services to support mental & physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing
MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
Free will‑writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection
Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts
Equal Opportunity Employer Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole selves to work and reach their full potential.
Data Protection Notice We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please read our Privacy Notice to understand how we may collect and use your data.
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Sprachkenntnisse
- English
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