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Technical Writer - DITA XML & Hardware Documentation
- Sunnyvale, California, United States
- Sunnyvale, California, United States
Über
Our Customer is a corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery. Founded in 1995, their goal was to create innovative, robotic‑assisted systems that help empower doctors and hospitals to make surgery less invasive than an open approach. Working with the top medical professionals, they continue to develop new, minimally invasive surgical platforms and future diagnostic tools to help solve complex healthcare challenges around the world.
We are seeking a Technical Writer on a contract basis to support our Customer's business needs. This role is on‑site in Sunnyvale, CA.
Responsibilities
Plan, write, edit, and maintain Field Service documentation, including service procedures and technical bulletins for hardware systems
Develop accurate, clear, and consistent technical documentation aligned with product support requirements and release timelines
Complete documentation control processes and support final document release activities
Track documentation work using JIRA and maintain Change Order records within documentation control systems
Ensure compliance with documentation policies, procedures, quality standards, and company guidelines
Collaborate with project teams to share knowledge, best practices, and technical information
Apply technical communication expertise to resolve complex documentation challenges effectively
Evaluate, recommend, and develop documentation process improvements and productivity tools
Support the development and maintenance of internal writing style guides
Communicate complex scientific, engineering, and hardware concepts clearly for technical audiences
Manage multiple documentation projects simultaneously while meeting tight deadlines
Support documentation needs within office and laboratory environments
Skills And Qualifications
Bachelor’s degree required
Minimum of 5 years of technical writing experience
Strong hardware background required
Recent experience writing minimalist hardware documentation using DITA XML authoring tools such as Oxygen XML Editor or similar platforms
Experience creating technical documentation for moderate‑to‐complex hardware products
Experience developing documentation for multiple technical audiences
Strong writing, editing, grammar, and content development skills
Strong analytical skills with the ability to understand and communicate complex scientific and engineering concepts
Strong organizational and project management skills
Ability to manage multiple deliverables and competing deadlines effectively
Understanding of mechanical, hardware, and complex device concepts
Experience with documentation control processes and systems
Experience using JIRA for workflow and task tracking
Experience with Adobe Acrobat, Illustrator, InDesign, and Photoshop
Ability to work independently with minimal day‑to‑day supervision
Professional hardware‑focused writing samples required, including installation, repair, or maintenance documentation examples
Preferred Qualifications
Previous experience writing documentation for medical devices
Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.
We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Sprachkenntnisse
- English
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