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Inbound Customer Service RepresentativeVirtual Vocations IncUnited States
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Inbound Customer Service Representative

Virtual Vocations Inc
  • US
    United States
  • US
    United States

Über

Managing inbound customer interactions, the full-time Inbound Customer Service Representative will provide timely support for government-based programs in a remote environment, ensuring a positive customer experience and accurate documentation of all interactions. Key responsibilities
Answer inbound calls and deliver a solution-oriented customer experience Assist with basic technical troubleshooting and schedule appointments as needed Document customer interactions and conduct follow-up calls to ensure issue resolution
Required qualifications
High school diploma or GED required; additional education preferred Prior customer service experience, especially in call-driven environments Ability to troubleshoot basic technical issues independently Comfortable working in a remote environment with minimal supervision Ability to successfully complete a credentialing and background check process
  • United States

Sprachkenntnisse

  • English
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