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Applications SpecialistNottingham Community Housing Association • Nottingham, England, United Kingdom
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Applications Specialist

Nottingham Community Housing Association
  • GB
    Nottingham, England, United Kingdom
  • GB
    Nottingham, England, United Kingdom
Jetzt Bewerben

Über

Applications Support Specialist
Nottingham, Clifton
Be the expert behind our critical systems
Are you an Application Support Analyst or Experienced System User in your department looking to take ownership of systems?
Join our Technology Services team and play a vital role in managing, supporting and improving our suite of on-premises and hosted applications. Youll ensure systems are secure, integrated and optimised, helping colleagues deliver essential frontline services.
This role combines hands-on support, technical leadership, and project delivery, giving you variety and real impact.
What youll be doing
As an Applications Specialist, youll: Support the day-to-day operation, configuration and optimisation of applications, databases and servers
Provide 3rd line support, resolving complex issues and ensuring systems run efficiently
Take ownership as the technical lead on new application implementations and system upgrades
Ensure applications are secure, integrated, and running on up-to-date platforms
Work closely with third-party suppliers to develop systems, deliver fixes, and coordinate upgrades
Coordinate and support User Acceptance Testing (UAT), including developing test plans
Support system users and the wider Technology Services team on core applications
Log, manage and resolve incidents and service requests using IT service management / call logging tools
What youll bring
Were looking for a technically capable, customer-focused Applications Specialist who can take ownership and collaborate effectively:
Experience supporting business-critical applications in a customer-focused IT environment
Experience taking the lead and owning applications in your department
Strong skills in application support, troubleshooting and optimisation
Experience with data and understand how it impacts on applications and business processes
Ability to analyse business needs and translate them into technical solutions and reporting outputs
Experience working with system integrations (SFTP, APIs) or a willingness to develop in this area
Ability to balance project work with day-to-day support
Strong communication skills, with the ability to explain technical concepts to non-technical users
Desirable (but not essential):
Experience with housing or finance systems (e.g. MRI Housing One, Open Accounts, MRI Repairs)
About you
Youll succeed in this role if you enjoy solving technical problems and continuously improving systems. You take ownership of your work and act as a subject matter expert, confidently leading on solutions and decisions. Youre skilled at building strong, collaborative relationships with colleagues and external suppliers, and you are committed to promoting equality, diversity and inclusion, aligning with our CLEAR values.
Why join us? Flexible hybrid working to support your work-life balance
Monday to Friday, working from home and our head office based in Clifton.
Opportunity to work across a diverse and evolving technology landscape
A role where you can lead, influence and improve systems
Be part of a supportive and collaborative Technology Services team
If youre looking for an opportunity where you can make a real impact, develop your technical expertise and take ownership of critical systems, this could be the role for you.
Join us and be part of a team that values collaboration, innovation and continuous improvement.
Apply today and help shape the future of our technology services.
Our commitment to inclusion
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates. We actively encourage applications from individuals from underrepresented groups, including Black, Asian and minority ethnic communities, disabled candidates, and members of the LGBT+ community.
TPBN1_UKTJ
  • Nottingham, England, United Kingdom

Sprachkenntnisse

  • English
Hinweis für Nutzer

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