Jobbörse

Provides guidance for the intermediate to complex operations of a facility or unit based on established policies and procedures.

The Assistant Director of Facility Management (FM) Contract Administration provides strategic leadership for FM contract services. This position will oversee a diverse portfolio of service contracts that support university campus operations, which include janitorial services, Educational Outreach and Student Services (EOSS) Support, elevators, waste and recycling programs, and other assigned contracted services. Working with campus stakeholders and university partners, the position develops contract strategies, supports procurement activities, monitors contractor performance, and drives continuous improvement across the portfolio. The position supports Facilities Management's strategic goals through effective contract administration, vendor accountability, and service delivery planning.

Contract Administration & Vendor Management

• Develop and maintain the strategic direction for Facilities Management's contracted services portfolio, ensuring alignment with departmental objectives, operational priorities, and evolving campus needs.
• Develop scopes of work, service levels, and performance requirements for contracted services.
• Partner with Supply Chain Management to support FM procurement and contract administration activities.
• Direct vendor performance management strategies and service accountability across the contract portfolio.
• Advise Facilities Management leadership on contract risks, vendor performance, sourcing opportunities, and service delivery improvements.
• Present contract portfolio performance, risks, and strategic recommendations to Facilities Management leadership.
• Coordinate with university stakeholders to resolve contract issues and support continuous improvement.
• Foster collaborative relationships among contractors, Facilities Management teams, and campus stakeholders to support service delivery and operational objectives.

Operational Oversight & Performance Management

• Provide oversight of FM contracted service programs
• Evaluate facilities operational trends and emerging service needs and recommend contract or service model adjustments to support university priorities.
• Monitor vendor performance and ensure compliance with contractual, safety, and operational requirements.
• Monitor and evaluate facilities contractor performance to ensure alignment with ASU's Sustainability Practices, including climate-positive operations and circular resource management
• Establish and track service levels, performance metrics, and accountability standards.
• Address performance concerns and implement corrective actions.
• Analyze portfolio performance and recommend strategic improvements to service delivery, contract structures, and vendor accountability.
• Manage multiple priorities and respond to urgent or after-hours situations.

Financial Stewardship

• Ensure effective financial stewardship of contracted services through expenditure oversight, cost management, and performance-based accountability.
• Provide strategic recommendations regarding contract funding needs, budget planning, and resource allocation priorities.
• Identify cost-saving opportunities and benchmark market conditions to support procurement strategies.

Leadership

• Supervise, coach, and develop contract administration staff.
• Provide strategic direction for the contract administration function, establishing priorities, performance expectations, and service standards.
• Lead cross-functional initiatives involving contracted services, vendor performance, and operational improvements.
• Support departmental planning and decision-making through analysis of contract portfolio performance, operational risks, and service delivery trends.
• Represent Facilities Management with university leadership, stakeholders, and external partners on matters related to contracted services and vendor performance.

DAYS AND SCHEDULE: Monday through Friday, 8:00AM-5:00PM

Salary Range: $106,000 to $110,000 per year, commensurate experience and education. ASU offers a comprehensive benefits package with the State of Arizona.

Desired Qualifications

• Professional certification such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), Certified Educational Facilities Professional (CEFP), or Project Management Professional (PMP).
• Experience administering service contracts and managing vendor performance.
• Experience with procurement processes, CMMS systems, operational reporting, and performance metrics.
• Knowledge of facilities-related regulatory requirements and contract compliance.
• Experience coordinating across multiple stakeholders and operational environments.
• Experience incorporating sustainability requirements into facilities operations or contract administration.

Working Environment

• Fast-paced, service-driven university environment supporting academic, research, and public-facing operations.
• Frequent interaction with campus stakeholders, contractors, leadership, and frontline staff.
• Combination of office-based work and field presence across campus facilities and infrastructure environments.
• May require periodic evening, weekend, or emergency response availability.
• Activities are performed in an environmentally controlled office setting and may require standing, walking, bending, lifting, pushing, and pulling up to 25 pounds.

Department Statement:

What's in it for you? ASU offers the following:

• Flexible work schedules
• 22 days of accrued vacation leave, 12 days of accrued sick leave and 10 paid holidays annually for all staff.
• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one. For more information visit https://cfo.asu.edu/reduced-tuition
• 12 weeks of paid parental leave following the birth or adoption of a child
• Affordable benefits package including dental, vision, and life insurance benefits. More information available at https://cfo.asu.edu/benefits
• Retirement program designed to promote long-term savings and provide income upon retirement which includes Arizona State Retirement System (ASRS)
• Paid time for volunteer and professional development
• Wellness program for preventative health education and screenings
• Disability and leave program for income protection
• Free and confidential Employee Assistance services, helping to manage personal difficulties or life challenges
• ASU Discounts to sports/events along with discounts with ASU partnerships

ASU Facilities Development and Management (FDM) maintains and services all university-owned property and develops and constructs innovative and sustainable facilities. FDM's vision is to contribute to and guarantee the success of the university's mission by creating and caring for the ASU campus and environment. We provide quality customer service, effectively steward our resources, and meet the needs of the university through creative and collaborative efforts.

Facilities Development and Management at ASU employment requires current eligibility to legally work in the United States. Facilities Development and Management will not be a sponsor for this position.

This position is based at ASU's Tempe campus and will require working from other campuses as needed. This is a multi-campus position.

Must possess a valid Arizona driver's license (minimum of Class D) upon employment and maintain throughout employment. Post-offer of employment, selected candidate must possess an acceptable driving record which is 5 or fewer points in the most recent 39-month period from date of hire.

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of all background, including fingerprint checks.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission