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Senior Quality Assurance ManagerPNC • Dallas, Texas, United States
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Senior Quality Assurance Manager

PNC
  • US
    Dallas, Texas, United States
  • US
    Dallas, Texas, United States
Jetzt Bewerben

Über

Senior Quality Assurance Manager At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Quality Assurance Manager within PNC's Corporate and Institutional Banking Technology organization, you will be based in Pittsburgh, PA or Dallas, TX. The Senior Quality Assurance Manager is responsible for establishing and scaling Quality Engineering practices across multiple delivery teams supporting multiple products. This role provides strategic and hands-on leadership to drive automation-first testing, modern QE frameworks, and AI-enabled quality solutions that ensure high-quality, resilient, and compliant enterprise platforms. Additionally, the Senior Quality Assurance Manager would partner closely with Tech Engineers, Product, and DevOps teams to embed quality throughout the SDLC, accelerate delivery, and improve production stability while managing and mentoring QE leads and engineers. Key Responsibilities
Establish and operationalize QE strategy, standards, and governance Lead high-performing QE teams, including hiring, coaching, performance management, and career development Drive test automation as the default approach across UI, API, integration, and regression test layers Remain hands-on with automation design, framework decisions, and complex testing scenarios using tools such as Selenium and API automation frameworks Introduce and scale AI-driven test automation and intelligent testing solutions Integrate QE practices into CI/CD pipelines and DevOps workflows for continuous testing and fast feedback Define and track quality metrics, KPIs, and risk indicators to improve product quality and release confidence Partner with Product and Engineering leadership to ensure early test involvement, testability, and shift-left strategies Ensure compliance with SDLC, regulatory, audit, and risk requirements where applicable
Skills & Qualifications
Proven experience establishing QE practices and automation frameworks from the ground up Strong hands-on experience with test automation tools, like Selenium (Java), Playwright, API automation, Test framework design and maintenance Solid understanding of modern application architectures, including Microservices, APIs, Event-driven systems Ability to lead, influence, and collaborate across Engineering, Product, and Architecture organizations Strong analytical, problem-solving, and communication skills Experience implementing or scaling AI-based or intelligent test automation tools (self-healing automation, test prioritization, analytics-driven testing) Exposure to CI/CD tools and DevOps practices integrating automated testing Experience with cloud-native and containerized environments Knowledge of performance, resilience, and non-functional testing Experience operating within regulated or audit-heavy environments Background in Agile / SAFe delivery models and large-scale enterprise programs
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
  • Dallas, Texas, United States

Sprachkenntnisse

  • English
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