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Account Executive, Existing AccountsPylon • Chicago, Illinois, United States
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Account Executive, Existing Accounts

Pylon
  • US
    Chicago, Illinois, United States
  • US
    Chicago, Illinois, United States
Jetzt Bewerben

Über

Account Executive Focused On Existing Accounts

As our first Account Executive focused on existing accounts at Pylon, you will own commercial outcomes for a defined portfolio of customers in our post-sales base with a focus on expansion revenue, renewals, and strategic account growth. You'll partner closely with Customer Success Managers to drive revenue while ensuring customers achieve meaningful business results. This role is for a revenue-driven, relationship-focused leader who can balance commercial execution with customer value delivery.

What You'll Do
  • Identify and drive expansion opportunities within an assigned book of customers
  • Lead renewal discussions and negotiations, ensuring high renewal rates and predictable revenue outcomes
  • Collaborate with CSMs to align health, adoption, and usage insights with commercial strategy
  • Build and execute account plans that increase customer lifetime value and strategic engagement
  • Establish strong, trusted relationships with customer stakeholders across the organization (executives, champions, operators)
  • Maintain accurate forecasting, pipeline, and customer analytics
What Success Looks Like
  • Meeting or exceeding quarterly expansion + renewal revenue targets
  • Strong alignment with CSMs measured by adoption signals and customer satisfaction
  • Clear, executable account growth plans with measurable pipeline and closed revenue
  • Timely and accurate forecasting with disciplined CRM discipline
What You Bring
  • 3+ years in Account Management, Sales, or post-sales roles with quota-carrying experience
  • Consistent track record of meeting or exceeding revenue targets
  • Strong understanding of multithreading, executive relationship management, and value-based selling
  • Ability to develop deep understanding of complex technical products and translate features into business value for customers
  • Excited to build playbooks to help scale up the AM team
  • Comfortable using CRM and revenue tooling (e.g., Salesforce)
  • Data-driven in identifying, prioritizing, and progressing expansion opportunities within a portfolio
Requirements
  • Location: Based in San Francisco or willing to relocate, with enthusiasm for working in person.
  • Customer Communication: Comfortable interacting with customers daily over chat and video.
  • Analytical Thinking: Able to deeply understand customer use cases and recommend thoughtful, strategic solutions.
  • Operational Discipline: Highly organized, process-oriented, and capable of managing a high-volume workload.
  • Product Curiosity: Interested in exploring product nuances and designing more efficient workflows.
  • Bonus: Experience building or analyzing dashboards in modern analytics tools.

Our perks

  • Fully covered medical, dental, and vision insurance for employees
  • 401(k) retirement plan
  • Commuter benefits
  • Parental leave
  • 14 company holidays + unlimited PTO
  • Annual offsite
  • Lunch, dinner, and snacks at the office
  • Fitness stipend

More about Pylon

Funding: Series B led by a16z and BCV ($51M total raised)

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 100+ and growing!

  • Chicago, Illinois, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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