Jobbörse

The Director, Epilepsy & Movement Disorder (EMD) and Market Access Activation Lead is responsible for translating Brand and functional needs into the plans and roadmaps of the Global Capabilities within the Business Operations and Analytics (BOA) team. This is an individual contributor role that will report directly into the VP, BOA and dotted lines into the EMD Franchise and Market Access Function. This role will be attending Leadership Team meetings as needed to understand business needs and to communicate and help embed new and existing Global Capabilities into the EMD Franchise (including Marketing and all field teams). This role will heavily interact across the EMD Franchise teams and functions, Market Access Team, and the Global Capability Owners within the Customer Experience Organization.

Essential Functions/Responsibilities

Key Responsibilities:

Required Knowledge, Skills, and Abilities

• This role plays a pivotal role in Jazz’s desire to create a seamless Customer Experience and anchoring the effectiveness of the new Global Capability Operating model.

  • Serve as the link between the Franchise / Function and the Global Capability Team, ensuring business needs are clearly communicated, technologies are effectively developed, and newly created capabilities are adopted and deliver measurable value

  • Develops activation plans to ensure effective roll out and enablement

  • Assesses skill gaps to ensure proper readiness and training approaches

  • Continually assess and measure success outcomes, and adjust activation plan to meet evolving needs and adoption

  • Ensure a cohesive delivery and adoption experience across the franchise

• Represent the EMD Franchise and Market Access Function to Global Capability Teams:

  • Ensure the strategic priorities, business requirements, and end-user needs of the EMD Franchise and the Market Access Function are accurately translated into actionable inputs for the teams building capabilities

  • Partner with capability owners to accelerate discovery, roadmap planning, and solution design

  • Monitor organizational impact metrics related to Global Capabilities and deliver strategic insights to Franchise Leadership, Functional Leadership and Cx Operations Leadership

• Embed new Global Capabilities in the ways of working across the EMD Franchise and the Market Access Function to unlock the full power of new technology-enabled approaches.

  • Lead the rollout of new capabilities within the EMD and Market Access field and marketing organizations (e.g., CRM enhancements, dashboards, website chatbot, Next Best Action, AI‑enabled tools)

  • Drive the deployment of new CRM and other field capabilities by coordinating with Field Activators and driving change management and training for EMD and Market Access field teams

  • Drive adoption and effective utilization of new Global Capabilities by shaping mindset shifts, influencing behavioral change, and ensuring measurable business impact across the EMD Franchise and Market Access Function

  • Adapt processes, drive training and communications, and evolve ways of working within EMD Franchise and Market Access Function to embed new business capabilities in daily work

  • Make solutions intuitive and usable so employees can deliver better customer experiences and stronger business outcomes

• Catalyze and support Omnichannel Orchestration execution—including planning, alignment, and impact measurement—in close collaboration with BOA stakeholders, enabling seamless integration of Personal and Non‑Personal customer engagement.

Required/Preferred Education and Licenses

Qualifications:

• Bachelor's degree required, advanced degree preferred 

• 10 years minimum work experience required in Marketing, Omnichannel or Activation roles

• Demonstrates a working knowledge of the EMD franchise and is recognized as a known contributor within the EMD team

• Knowledge of Market Access and above brand initiatives to support payers and other customers

• Proven ability to lead activation initiatives, translate strategy into execution and drive measurable outcomes

• Awareness of the Product Operating Model and agile methods

• Formal training or hands‑on experience in organizational change management

• Proficiency in analyzing adoption, utilization, and performance data to derive insights and inform decision-making

• Exceptional communication and storytelling skills; able to translate complex capability concepts into simple, compelling narratives tailored to field and leadership audiences

Working Requirements:

• 20-30% travel will be required

Jazz Expected Behaviors 

• Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. 

• Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. 

• Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. 

• Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. 

• Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. 

• Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. 

• Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. 

• Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. 

• Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. 

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