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Wireless Retail Sales Specialist - Champaign, IL
- Champaign, Illinois, United States
- Champaign, Illinois, United States
Über
What You Will Do The wage for this position is between $18 and $19 per hour, plus uncapped commission. This position is classified as modified full-time, with a work schedule ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week.
Brand Ambassador – Create a welcoming, comfortable store environment where every guest feels valued. Bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that Happy Employees make Happy Customers.
Relationship Builder – Build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. Guide interactions toward solutions that meet guest needs while supporting store performance goals.
Product and Services Enthusiast – Confidently sell devices, plans and services, translating technology into simple, real-world conversations. Stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.
Account Management – Manage guest appointments and proactively review customer accounts to recommend the best plans and offers. Serve as a problem solver and investigator, ensuring accounts are accurate and well-documented while delivering a seamless, professional experience every time.
What You Will Need
High school diploma required.
Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
Demonstrated ability to meet or exceed sales goals.
Experience operating a POS system with strong attention to transaction accuracy.
Proficient with Microsoft Office (Word, Excel, and PowerPoint).
Flexible availability, including evening and weekends.
Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
Requires the ability to move around the store, assist customers, and maneuver merchandise when necessary.
Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
Minimum Salary: $36,750
Maximum Salary: $46,200
Benefits
Competitive base pay with potential for shift differential, overtime, and bonus pay.
Bonus eligibility is subject to active employment and compliance with company policies at the time of payout.
Medical insurance (98% company-paid for full-time employee only coverage).
Dental and Vision insurance (100% company-paid for full-time employee only coverage).
401(k) company match of 100% up to 6% of your pay.
Discounted Consumer Cellular wireless phone plan for employees.
Paid Time Off (PTO) available following a 30-day waiting period.
6 company-paid holidays plus 16 hours of floating holiday accrual per year.
Flexible Spending Accounts (FSA) for health care and dependent care expenses.
Life and AD&D insurance equal to 1x your annual earnings (100% company-paid).
Long-Term Disability insurance (100% company-paid).
Employee Assistance Program (100% company-paid).
Education reimbursement.
Employee rewards program.
Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.
Pre-employment Background Check & Drug Screen Pre-employment Background Check and Drug Screen Is Required.
Job Details Job Title: Retail Associate Primary Location: United States-Illinois-Champaign Schedule: Full-time Travel: No
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Sprachkenntnisse
- English
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