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QA Engineer (Voice Agents)
- New York, New York, United States
- New York, New York, United States
Über
Part‑time: 20 hours/week
Fully remote position: Australian company
Long‑term opportunity with potential for increased hours
Key Responsibilities
Assist in creating and executing test plans, test cases, and test scripts for Voice AI Agent applications and backend services.
Conduct functional, integration, and regression testing of AI‑powered voice interactions, including speech recognition, intent understanding, and response accuracy.
Validate voice agent conversation flows, including ASR, NLU, and TTS performance.
Prepare and maintain detailed test documentation, including test cases, test reports, and defect logs.
Identify, report, and track defects using bug‑tracking tools (e.g., Jira).
Participate in test reviews and provide feedback to developers and product managers.
Support API testing for backend services and voice agent integrations.
Collaborate closely with senior QA engineers, developers, and product teams to reproduce and troubleshoot issues.
Assist in User Acceptance Testing (UAT) preparation and execution.
Ensure testing follows security and privacy best practices.
Required Qualifications
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
1–3 years of experience in Software Quality Assurance or Software Testing.
Exposure to Voice AI, Chatbots, or Conversational AI products is preferred.
Basic understanding of ASR, NLU, and TTS technologies.
Experience writing and executing test cases and preparing QA documentation.
Familiarity with QA tools such as Jira, TestRail, Postman, or similar.
Some experience with API testing or automation tools is a plus.
Preferred Qualifications
Familiarity with Bot Testing Tools (e.g., Botium) is a plus.
Experience with agile development processes.
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Sprachkenntnisse
- English
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