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UX Designer (m/f/d)
TOPdesk Deutschland GmbHKaiserslauternTOPdesk is an international software company specializing in service management with 900 employees in 8 countries and 5,000 customers worldwide. For our Kaiserslautern office, founded in 2004, we are
Über
The Experience Design Team, within the Online Division, is looking for a Product Designer who will provide best in class, accessible and engaging user experiences for one of our brand e-Commerce sites. The Product Designer will also create UI assets and propose UX recommendations to help optimize sales conversions for our global sites. The ideal candidate has a passion for design, great attention to detail, strong relationship skills, and understands how to take direction & turn it into execution. They are able to handle multiple projects, quick turnaround times, and has an interest in leveraging data to ensure success across our e-commerce properties.
Essential Responsibilities
Build strong relationships and operating rhythms with leaders inside and outside their core team to efficiently implement user experiences that are cohesive, inclusive, and well-informed by data. A practitioner of universal design principles, who designs with accessibility guidelines in mind, and advocates across global product and with the brand creative and business teams. Collaborate on the global experience design with a focus on ecommerce experience with designers, researchers, product managers and engineers, by understanding business needs and product requirements. Translate user needs and product requirements into conceptual diagrams, user flows, wireframes, prototypes, and high-fidelity mocks. Develop sound UX concepts, including the definition of customer needs, task analysis, the creation of scenarios and use cases. Deliver effective documentation and communication of design - via clear visual presentation and detailed annotation.
Qualifications
Bachelor degree in Digital Design, UX Design, HCI, or related fields. 5+ years of experience in UX, UI design for e-commerce websites. Online portfolio to showcase your ability to solve complex problems is a must. Familiar using Jira and Confluence, able to prioritize and manage work in a fast-paced environment. Able to play well and thrive when collaborating with our partners and stakeholders. Mastery using design tools such as Figma and Adobe Creative Suite. Has a "no task is too small" mentality. Familiar with setting up usability testing as well as delivering research insights. Clear understanding of WCAG 2.1 requirements and industry best practices around accessibility/inclusive design is a plus. Experience with ecommerce and social platforms in the beauty or luxury industry (plus). Experience working with research, testing and data/KPIs to drive data-driven decisions. Familiar with building and maintaining digital design systems.
Sprachkenntnisse
- English
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