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Bilingual Loan Sales Specialist
- Metairie, Louisiana, United States
- Metairie, Louisiana, United States
Über
In The Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in‑house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal‑oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements
High School Diploma or GED
Preferred
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location & Schedule Location: On site. The schedule for this position is Monday‑Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Benefits Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
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Sprachkenntnisse
- English
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