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Service AdvisorBoyer Trucks, A Transwest Company • Superior, Wisconsin, United States
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Service Advisor

Boyer Trucks, A Transwest Company
  • US
    Superior, Wisconsin, United States
  • US
    Superior, Wisconsin, United States
Jetzt Bewerben

Über

Service Advisor

We're seeking a talented Service Advisor to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry.

Why join the Transwest Team?

  • Exceptional Leadership
  • Beautiful, Updated & Clean Environment
  • Competitive PTO & Benefits Packages
  • Company Training
  • Opportunities for Advancement
  • Quick & Efficient Interview Process

We offer a full benefits package for eligible employees including:

  • Medical, Dental, and Vision Insurance
  • Life (Voluntary and Employer Paid) and Disability Insurance
  • 401(K) with company match beginning with your first contribution.
  • HSA and/or FSA
  • Paid Time Off, Sick Time, and Company Paid Holidays
  • Employee Car Discount Program

Essential Duties & Responsibilities:

  • Actively listen to customers and create descriptions of any problems or services that may be needed.
  • Prepare service orders.
  • Engage in upsells and promotions for additional equipment and services.
  • Obtain customer authorizations and signatures.
  • Present repair orders to the Foreman for dispatch.
  • Prepare and present customers with quotes.
  • Communicate with customers and the foreman as needed.
  • Work with the Foreman to ensure all repairs are completed.
  • Prepare invoice repair orders.
  • Contact customers for pick up or delivery.
  • Ensure that a secured payments are made prior to releasing serviced vehicles.
  • Update Uptime Pro (Freightliner Elite Support Locations).
  • Answer service calls.
  • Additional duties as assigned.

Work Environment & Physical Abilities:

  • Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination.
  • This position may require standing, balancing, bending or stooping for prolonged periods of time.
  • This position requires corrected vision and hearing within normal range.
  • This position requires the occasional ability to lift and carry items weighing up to 80 lbs.
  • Required to perform work inside and outside, in varying weather situations.
  • Must be able to operate simple, complex and heavy-duty machinery.

Required Education, Experience, Knowledge & Skills:

  • High school diploma or equivalent.
  • Valid driver's license and MVR in good standing.
  • Excellent written and verbal communication skills.
  • Multitasking Skills
  • Customer Service Skills
  • Conflict Resolution Skills
  • Detail Oriented
  • Quick Thinking
  • Emotional Intelligence
  • Computer Efficiency
  • Ability to work any shift if needed.
  • Ability to successfully complete a general abilities assessment.
  • Ability to pass a post-offer background check, physical and drug screen.

Preferred Education, Experience, Knowledge & Skills:

  • Previous experience in a similar role.
  • Knowledge of diesel engines, gas engines, drive train and suspension.
  • Heavy and medium duty truck industry experience.

Job Details:

  • Type: Hourly
  • Compensation Range: $32.05 an Hour
  • Reports To: Service Manager
  • Shift: Monday - Friday (7:00 A.M. to 4:00 P.M.), Saturday Rotation
  • Closing Date: Open Until Filled
  • Superior, Wisconsin, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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