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- Columbia, South Carolina, United States
- Columbia, South Carolina, United States
Über
Job Type: Full-Time
Are you a highly motivated and customer-focused professional with a passion for the automotive industry? Do you thrive in a fast-paced environment where lead follow-up, appointment setting, and excellent customer service are key to success? If so, we want YOU to join our team as an Internet Sales / BDC Representative!
About the Role: As a BDC (Business Development Center) Representative, you will play a vital role in the dealership’s success by managing online leads, engaging with potential customers, and scheduling appointments. You’ll serve as the first point of contact for many customers, helping them navigate their vehicle search while providing exceptional service.
Responsibilities:
Respond to internet leads, phone inquiries, and chat messages in a timely and professional manner.
Follow up with potential buyers via phone, email, and text to build rapport and encourage showroom visits.
Schedule appointments for customers to meet with the sales team.
Maintain a detailed log of customer interactions in the CRM system.
Demonstrate product knowledge by educating customers on vehicle features, promotions, and financing options.
Work closely with the sales team to ensure a seamless handoff and excellent customer experience.
Achieve or exceed daily, weekly, and monthly goals for calls, appointments, and sales conversions.
What We Offer:
Competitive base salary plus performance-based bonuses.
Comprehensive training and support to help you succeed.
Career growth opportunities within a thriving dealership.
A team-oriented, positive work environment.
Employee discounts on vehicles and services.
What We’re Looking For:
Strong communication and customer service skills.
Ability to handle high call volumes and follow up with multiple leads daily.
A self-motivated and goal-driven personality.
Basic knowledge of automotive products and services (training provided).
Proficiency in CRM software and online communication tools is a plus.
Previous experience in BDC, call center, or automotive sales is preferred but not required.
If you’re ready to join a dynamic team and take your career to the next level, apply today at Hyundai of Anderson!
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Sprachkenntnisse
- English
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