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Über
Connect with customers via phone, email, chat, or social media to address their questions and concerns Calmly resolve and de-escalate issues, escalating interactions when necessary Track call-related information for auditing and reporting purposes, while meeting defined sales objectives
Required Qualifications
High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems
Sprachkenntnisse
- English
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