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Appraisal Scheduler - Remote Position (Part Time)
EXL
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
Job Info
Job Identification 9517
Posting Date 04/07/2026, 02:24 PM
Job Role Property Survey
Experience (In Years) 0-3
Job Location N
Job Description The Business
EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.
EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control
Why Apply?
Competitive pay and benefits, including paid sick leave
Responsible for contacting Policyholders via phone, SMS and email to schedule appointments for Field Consultants on our traditional field survey products. A key component of this process is explaining the reason for the field visit, building policyholder trust, and alleviating any concerns.
Responsible for ensuring Field Consultants’ calendars are sufficiently booked in a manner that maximizes their productivity (e.g. efficient appointment routes)
Responsible for keeping work order statuses up to date in the system
Responsible for prioritizing work, meeting deadlines and achieving productivity goals
Responsible for communicating to management and Field Consultants any changes or updates to schedules, while keeping management and staff posted on any unusual situations, instructions, etc
Qualifications Knowledge, Skills, and Abilities Needed
Excellent communication and customer service skills, technological proficiency, and the drive to exceed client expectations
Demonstrates high emotional intelligence through good listening and problem-solving skills.
Ability to organize and prioritize work, meet deadlines, multi-task and handle numerous assignments simultaneously
Ability to solve problems/technical difficulties with a variety of variables
Ability to effectively respond to questions from managers, underwriters, agents, and policyholders.
Strong analytical skills and resourcefulness
Excellent written and oral communications
Ability to manage multiple projects at once and handle time sensitive urgencies
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Sprachkenntnisse
- English
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