Entry Level Customer Service & Sales Representative

Welcome to OneTouch Direct! We are a vibrant and growing company, known as one of the leading contact center solution providers since 1998. We take pride in working with Fortune 500 clients and delivering amazing service with a smile. If you love helping people and want to launch your career in customer service and sales, this is the perfect place for you!

As an Entry Level Customer Service & Sales Representative, you will be the friendly voice our customers count on. You'll assist customers with their questions, solve problems, and introduce them to our fantastic products and services all while gaining valuable experience in a supportive environment.

What You'll Do:

• Answer inbound calls and provide friendly, helpful assistance.
• Help client resolve their issues with patience and care.
• Share information about products and services to meet business customer needs.
• Keep accurate records of customer interactions.
• Work with your team to create a positive and engaging customer experience.