Key Holder - (Richmond, VA)

Family-owned FlynnO'Hara Uniforms, founded in 1972, is a Philadelphia-based supplier and retailer of high-quality school uniforms, gym wear, and medical apparel. We pride ourselves on offering a supportive, friendly work environment, flexible scheduling, and competitive pay. Our Richmond, VA retail store is currently seeking a Part-Time Key Holder.

The Key Holder plays a critical role in supporting store leadership by overseeing sales, daily operations, asset protection, and basic HR functions to ensure an exceptional customer experience and strong store performance.

• Oversee store operations in the absence of the Store Manager and Assistant Manager
• Support and supervise associates in sales, customer service, inventory control, and cash reconciliation
• Deliver outstanding customer service by ensuring associates actively greet and assist customers; address customer questions or concerns promptly and professionally
• Monitor inventory levels and sales trends to support timely replenishment and maximize product availability
• Encourage the use of product knowledge to drive sales, productivity, and service excellence
• Maintain an organized, visually appealing sales floor through strong visual merchandising and housekeeping standards
• Train associates on visual merchandising to ensure consistent store presentation
• Prepare for and oversee inventory counts, merchandise receiving, and discrepancy reporting
• Receive and process merchandise, including opening cartons and entering or accessing records via computer systems
• Review and process customer orders; sort and stock merchandise on racks, shelves, or bins
• Ensure consistent adherence to company policies and procedures
• Perform additional duties as assigned; machine operators may have additional responsibilities

• Prior retail experience preferred
• High school diploma or equivalent required
• Open availability with flexibility to meet business needs (no Sundays or late nights required)
• Strong written and verbal communication skills with excellent interpersonal abilities
• Ability to remain calm, adaptable, and effective in a fast-paced retail environment
• Proficiency with Windows-based software, including Microsoft Outlook, Word, and Excel
• Ability to stand and move throughout the sales floor and stockroom for most of the workday
• Strong organizational skills with the ability to delegate and prioritize tasks
• Ability to perform physical tasks including bending, kneeling, climbing, reaching, walking, and lifting up to 30 lbs. on a frequent basis