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Business Analyst
ProRec Resource Solutions
- United States
- United States
Über
Harrisburg, PA Work Arrangement:
Hybrid - Approx. 40% Onsite / 60% Remote Schedule:
8 hrs/day, 5 days/wk, 40 hrs/wk Interview:
Virtual Contract:
06/01/2026 - 12/31/2026. Historically, these roles are extended for an additional year. Visas Accepted:
USC, GC, GC EAD, H1B
Role Overview Highly skilled Business Analyst to support current IT system development and maintenance while transitioning to a new statewide Child Welfare Case Management System (CW CM) in alignment with the Office of Children, Youth and Families (OCYF). This role supports OCYF IT systems, user requirements, UAT activities, data quality initiatives, and stakeholder coordination efforts.
Primary Responsibilities
Plan, organize, prioritize, and manage multiple initiatives across the OCYF project team
Manage system defects and change requests related to assigned components
Review user requirements/user stories and functional specifications
Support user acceptance testing, deployment, and problem resolution activities
Track project schedules, scope, and issues
Build and maintain relationships with stakeholders and customer representatives
Support business operations and end users for OCYF and Client software applications
Conduct meetings and follow-up sessions with stakeholders
Use Microsoft Office products, TFS, Azure, MTM, and Service Now
Lead/facilitate meetings and presentations as assigned
Travel as needed
Required Technical Skills
Experience in developing business, functional and user requirements for IT systems.
Knowledge of business analysis process, principles, practices, and techniques.
Excellent written and verbal communication skills.
Must be fluent in English and be able to be clearly understood over the phone.
Preferred Qualifications
Experience performing similar work in the Child Welfare or other Human Services Field.
IIBA certification.
Sprachkenntnisse
- English
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