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Sales Assistant

ASIA INTERNATIONAL, INC.

United States

United States

Über

Asia International, Inc. is a family-owned fine foods distributor headquartered in Santa Ana, California. Since 2007, we have supplied restaurants, retailers, and specialty accounts across Southern California and the Bay Area with premium beef, pork, seafood, and processed meats. Our business runs on consistency, service, and long-standing customer relationships — and the people who hold those relationships together every day are our sales team. The Role We are hiring two Sales Assistants to join our Santa Ana office. This is an in-office, full-time role supporting our Sales Reps and, more importantly, our customers. Your job is to make it easy for customers to order, keep their accounts active, and make sure revenue never slips through the cracks because of a missed order or a skipped follow-up. If you are organized, a strong phone communicator, comfortable juggling orders coming in across phone, text, and email, and you genuinely enjoy taking care of customers — we want to hear from you. Duties include but are not limited to: Customer Communication and Order Intake: Call
and follow up with customers using regular call lists. Receive
orders by phone, text, and email. Acknowledge
after-hours orders and ensure they are entered promptly the next business
day. Confirm
order details, timing, and basic expectations with the customer. Order Entry and Operational Execution: Enter
orders accurately into the system. Check
product, quantity, delivery day, and any operational notes. Coordinate
with warehouse, logistics, and internal teams as needed. Handle
special-order requests operationally, while obtaining pricing approval
from the Sales Rep. Account Monitoring and Call List Management: Track
normal ordering frequency and expected order days by customer. Use
daily call lists for routine orders, dropped-off accounts, and
opportunistic follow-up. Identify
customers who have stopped ordering, reduced order size, or become
inconsistent. Follow
up proactively before an account goes silent. Pricing Administration: Build
and maintain price lists based on approved pricing from the Sales Rep. Distribute
updated price sheets or lists to customers when directed. Do not
make independent pricing decisions or negotiate discounts. Aged Inventory/Commodity Push: Sales
Assistants execute aged inventory/commodity push Sales
Reps monitor but only step in if needed New Account Onboarding Support: Set up
customer information, delivery details, and account notes in the system. Load
approved pricing and confirm ordering procedures. Help
manage the first two to three orders so the account starts smoothly. Serve
as the main operational contact during the onboarding period. General Administrative Support: Answer
routine customer questions related to status, availability, and process. Document
follow-up activity and maintain accurate account notes. Support
reporting, paperwork, and internal coordination tied to the account base. What You Bring Minimum
1 year of experience in sales support, inside sales, customer service,
account coordination, or a similar role. Strong
phone presence — comfortable making and receiving high volumes of calls. Accurate
data entry and attention to detail; orders have to be right the first
time. Ability
to juggle multiple channels (phone, text, email) without letting anything
fall through the cracks. Organized,
proactive, and comfortable owning a call list without being micromanaged. Professional,
courteous communication — in writing and in person. Basic
proficiency with order-entry systems, email, and Microsoft Office / Google
Workspace. Nice to have Experience
in food service, wholesale, distribution, or a similar B2B industry. Bilingual
English/Spanish, or other languages relevant to our customer base. Familiarity
with ERP or order-management systems. The Details Location:
Santa Ana, CA — in-office (this role is not remote or hybrid). Schedule:
Full-time, standard business hours. Openings:
Two positions available. Pay
range:
$22.00 – $27.00 per hour, depending on experience. Reports
to:
Sales Rep / Sales Manager.

United States

Sprachkenntnisse

English

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