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Sales Supervisor (LA)

Diptyque
  • US
    United States
  • US
    United States

Über

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Job Summary**
Diptyque Distribution LLC. is seeking a dynamic and results-oriented Sales Supervisor to lead and motivate our Los Angeles retail team, ensuring exceptional customer experiences and driving sales performance.
Job Responsibilities**
* Supervise and support a team of sales associates, providing training, coaching, and performance feedback. * Monitor daily sales goals and key performance indicators (KPIs), implementing strategies to achieve and exceed targets. * Ensure excellent customer service standards are consistently met, fostering a welcoming and luxurious shopping environment. * Manage store operations, including inventory control, merchandising, visual standards, and compliance with company policies and procedures. * Assist with scheduling, payroll, and other administrative tasks as needed. * Resolve customer issues and complaints effectively and professionally. * Conduct regular team meetings to communicate sales objectives, product knowledge, and company updates. * Identify opportunities for team development and growth, implementing training initiatives. * Collaborate with the store manager to implement sales promotions and marketing initiatives.
Job Qualifications**
* 2+ years of experience in a supervisory or lead sales role within a luxury retail environment. * Proven track record of achieving sales targets and motivating a team. * Strong understanding of retail operations, including inventory management and merchandising. * Excellent communication, interpersonal, and leadership skills. * Customer-centric approach with a passion for delivering exceptional service. * Ability to work a flexible schedule, including evenings, weekends, and holidays. * Proficiency in POS systems and basic computer applications. * High school diploma or equivalent; a bachelor's degree in business or a related field is a plus. * Bilingual in Spanish is a strong asset.
Diptyque is committed to diversity in all its forms and considers each application carefully.
  • United States

Sprachkenntnisse

  • English
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