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Counter Sales Associate
Bosch Group Inc
- United States
- United States
Über
We're looking for an enthusiastic and customer-focused Counter Sales Associate to join our team in East Granby, CT. As the daily face of our organization to our customers, you'll be responsible for delivering exceptional service while managing a variety of sales and administrative tasks in a fast-paced environment. This role offers the perfect opportunity to develop your career in a collaborative setting where your contributions directly impact customer satisfaction and business success. Engage with customers daily via phone, email, fax, and in-person interactions to understand their needs and provide tailored solutions Process customer orders accurately and efficiently while maintaining attention to detail and organizational standards Look up, research, and order parts and products, ensuring customers receive the information they need in a timely manner Manage customer relationships by following up on existing orders, communicating delivery schedules, and addressing backorder status Promote and actively support sales promotions and new product offerings to drive business growth Research and resolve customer issues and complaints with empathy and professionalism, turning challenges into opportunities for loyalty Handle pricing reviews, margin analysis, and make appropriate adjustments when warranted to support company objectives Process credit and return requests while maintaining compliance with company policies and procedures Assist with warehouse activities including receiving, restocking, and inventory management to support branch operations Collaborate with regional sales teams, credit departments, billing, shipping, and technical service to deliver premier customer experiences Maintain a commitment to safety protocols and support our Zero Harm culture by reporting incidents and near-misses promptly Perform additional duties as directed to ensure the efficient operation of the branch **Required Qualifications:** 2-4 years of customer service experience in a sales or retail environment High School diploma or equivalent (or combined education and relevant work experience) Strong interpersonal and customer relationship management skills Excellent communication and organizational abilities Proven ability to work effectively in a team environment within a high-volume, fast-paced setting Strong analytical and problem-solving skills Proficiency with Windows and Microsoft Office software (Word, Excel, Outlook) Cash handling experience and familiarity with point-of-sale (POS) systems Ability to multitask and manage time effectively while maintaining accuracy Demonstrated decision-making capability and attention to detail **Preferred Qualifications:** Experience in the HVAC, industrial, or manufacturing sales industry Knowledge of inventory management systems and practices Warehouse operations experience Forklift certification or operation experience Experience with customer relationship management (CRM) software All your information will be kept confidential according to EEO guidelines. We provide videos via YouTube. For these videos to be shown, you first have to give your consent. If you consent, data will be transferred to YouTube, cookies will be used, and the Google DoubleClick advertising network will be contacted. This may trigger further data processing operations. It cannot be ruled out that data will also be transferred to countries outside the European Economic Area. Let's grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. There are no upcoming events scheduled for the near future. Please check back later for updates. Please use our e-mail form at https://www.bosch.us/contact/. Telephone +1(917) 421-7209 Contact us How to explore open opportunities at Bosch and information about the hiring process. Find the right job offer Start your search by selecting one or more criteria using the filter tab or use the key word search. Click on the criteria to select them (multiple selections possible). Your search results will then be displayed. Click on individual search results to learn more about each opportunity. The job ad provides more details about the opportunity and initial information on the location specific information. You can express your interest by clicking on the "Apply now" button. You will be directed to our application system. There are various ways to submit your application: Upload your resume Apply using your LinkedIn or Indeed profile Enter your information manually After clicking "Continue", you have the option to attach supporting documents to your application (i.e. cover letters). Individual files should not be larger than 10 MB. Please read the Bosch privacy policy. You can apply after acknowledging that you have read and understand the privacy policy. Complete your application by clicking on "Submit". Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class. If you are selected for an interview, you will be contacted by our HR team on next steps. You will have the opportunity to showcase your professional experience and learn more about Bosch. The interview will take place either virtually or on site to give us the opportunity to get to know you better and to answer any questions that you may have about our company. If you and Bosch are a perfect match, you will receive your employment contract. Once you have received and accepted an offer of employment with Bosch, your assigned HR representative will guide you through the pre-onboarding process. This may include pre-employment screening, new hire paperwork, and company policies. After you have successfully passed the pre-employment screening process, you will coordinate with your HR representative to confirm your start date. Within the first couple of weeks of your start date, there will be many exciting events to help you integrate into Bosch. We look forward to seeing you #WorkLikeABosch!
Sprachkenntnisse
- English
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