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Senior Solutions Engineer, Key Accounts

Darktrace
  • US
    United States
  • US
    United States

Über

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world.
Job Description The Senior Solutions Engineer 1 (SE) plays a crucial role in our team. As a seasoned professional, you will work independently with minimal oversight, providing creative and effective solutions to immediate problems. You will advise others on complex issues, contributing to company objectives and achieving goals in innovative ways. Your understanding of the wider business and ability to network will be essential for success.
This role offers fast‑paced personal growth and career advancement as we expand our technical team in response to our growing customer base. We value experience in customer‑facing technical roles and provide extensive training to build new skills. Enthusiastic individuals with a strong team mindset, ready to make an impact in this high‑growth environment, are encouraged to apply.
Key Duties & Responsibilities
Considered a trusted advisor of prospects and customers.
Demonstrates ability to increase deal size throughout the sales process.
Leverage great relationships to identify and drive commercial opportunities.
Provide technical expertise when responding to RFPs.
Enable others on discovery, metrics and success criteria.
Guide and scope POVs to maximize POV value and minimize competitor threat.
Scope very complex, large and/or novel deployments.
Create and use M1 and M2 metrics.
Integrate with POD across deals and qualification pipeline.
Contribute to wider technical initiatives or projects outside of the day‑to‑day role.
Transfer knowledge, mentor peers, and add to knowledge bases.
Contribute at least once a quarter to best‑practice initiatives within the region.
Proactively engage with TCMs in deals, enablement, and relationship building.
Travel regionally, and potentially internationally, to client sites.
Qualifications & Experience
5+ years in a software sales engineering role; experience in cybersecurity is preferred.
Strong competitor knowledge and excellent skills at de‑positioning.
Industry level expert, start to gain wider industry recognition (events, certs, professional network).
Strong knowledge in both on‑premises and cloud networking and technologies.
Advanced use of MEDDPICC.
Deeply understand customer pain, from real world experience or long‑term customer experience.
Very impactful within meetings and with C‑level.
Communicate with authority and validation, as an impact expert.
Passion for staying updated with the latest cybersecurity trends and a willingness to continuously develop your skillset.
Master’s or bachelor’s from an accredited university.
Benefits
100% medical, dental and vision insurance, plus dependents
Paid parental leave
Pet insurance discount
Life insurance
Commuter benefits
401(k)
Employee Assistance Program
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  • United States

Sprachkenntnisse

  • English
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