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Sales & Retention Supervisor Apprentice
Alpha The Agency
- United States
- United States
Über
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Job Description
Sales & Retention Supervisor Apprentice Alpha is actively seeking a driven and coachable Sales & Retention Supervisor Apprentice to join our growing team. You'll work directly with our Account Management Department , gaining hands-on experience in staff coaching, sales strategy, and customer retention , all while learning how to lead a high-performing team. What You'll Be Doing: As a Sales & Retention Supervisor Apprentice, you'll play a dual role: supporting frontline customer and sales operations while also preparing to over see a team for us. Through daily mentorship, team collaboration, and real-world management experience, you'll master the skills needed to supervise a results-driven department focused on client satisfaction and long-term growth. Key Responsibilities:
* Assist in managing a team of sales and account representatives * Participate in training and coaching of new team members * Support performance reviews, progress tracking, and goal setting * Engage with customers to resolve issues and ensure satisfaction * Implement retention strategies to maximize client loyalty and minimize churn * Monitor sales performance and suggest process improvements * Collaborate with leadership to develop team strategies and initiatives * Prepare to transition into a team lead role within 6-12 months * Support clients' goals within sales and customer retention
What We're Looking For:
* 1-3 years of experience in sales, customer service, or team leadership * A background in retail, hospitality, or customer-facing roles preferred * Strong communication and leadership potential * Natural problem-solver with the ability to multitask and stay organized * Positive, coachable attitude and a drive for professional growth * High attention to detail and comfort in a fast-paced, people-first xhqgsiq environment * Bachelor's degree in Business, Communications, or related field preferred (not required)
What Alpha Offers:
* Hands-on leadership training and one-on-one mentorship * Competitive compensation and performance-based incentives * Company-sponsored travel opportunities (regional conferences, leadership retreats and company/team building events) * A collaborative, goal-driven, and inclusive work culture
If you're ready to take the next step in your career and grow into a leadership position with real impact — apply now to become a Sales & Retention Supervisor Apprentice at Alpha.
Sprachkenntnisse
- English
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