Account Manager - IT and Telecommunication Services

Job Description

Our client, a local telecommunications company providing internet, managed IT solutions and hosted voice services, is seeking an Enterprise MSP Sales Manager for their expanding organization. The Enterprise MSP Sales Manager will be responsible for driving revenue growth by creating new sales opportunities while serving as the technical authority throughout the sales lifecycle.

The hours are Monday – Friday, 8am to 5pm.  The salary range is between $75,000 - $85,000 based on experience plus monthly commission based on sales.

Hybrid work schedule

Enterprise MSP Sales Manager Duties:

·         Identify and obtain MSP revenue opportunities, bringing in $5,000 per month post ramp up

·         Support the full sales lifecycle from technical discovery through solution design, proposal development, presentation, and deal closure.

·         Conduct technical assessments to understand customer environments, operational challenges, and business goals.

·         Design scalable MSP solutions including, but not limited to, managed IT services, cloud platforms, security solutions, backup and recovery, and connectivity services.

·         Serve as the subject matter expert during customer meetings, presentations, and solution reviews.

·         Collaborate with Sales, Operations, and Service Delivery teams to ensure solutions are operationally sound, scalable, and margin aligned.

·         Develop pricing models, service bundles, and solution architectures that balance customer needs with profitability.

·         Translate technical solutions into clear, customer-focused value propositions.

·         Assist with RFP responses, statements of work, and technical documentation.

·         Ensure smooth handoff from Sales to Operations by supporting onboarding and post-sale transition.

Enterprise MSP Sales Manager Qualifications:

·         BA/BS University degree with a concentration in Business, Marketing, or related field is preferred.

·         1+ years of experience in managed services, IT operations, or telecommunications.

·         Experience with cloud services, security solutions, backup and recovery, and modern IT infrastructure.

·         5+ years of sales experience

·         Desire to grow into a leadership position

The Phillip Charles Group has been serving the local metro Detroit area for the past 30 years and has built incredibly strong partnerships with our clients, candidates and employees. 

Enterprise MSP Sales Manager Benefits: 

·         Competitive comprehensive medical coverage with minimal employee cost

·         Health Savings