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Business Analyst

Seven Seven Software
  • +3
  • +6
  • US
    United States
  • +3
  • +6
  • US
    United States

Über

Key Responsibilities: • Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency. • Develop actionable business intelligence and analytics to drive decision-making. • Lead ongoing reviews of business processes and developing optimization strategies. • Develop and implement data governance, data management, and data quality program practices and strategies. • Model business processes for Interactive Voice Response (IVR) and implement effective solutions. • Foster a culture of continuous improvement and excellence.
Job Requirements
What you bring to the table: • Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space. • Experience working in an AGILE environment. • Strong analytical skills and proficiency in data modeling techniques. • Scrum Master Certification. • BA/BS in CS, Information Systems or Information management or Systems design. • Ability to manage complex projects and deliver results in a fast-paced environment. • Excellent communication and leadership abilities. Bonus if you have: • Deep expertise in insurance financial engines and regulatory compliance. • Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.

Wünschenswerte Fähigkeiten

  • Agile
  • Data Modeling
  • Databases
  • SQL
  • Scrum Master
  • Tableau
  • United States

Berufserfahrung

  • Business Analyst
  • Business Intelligence
  • Agile Coach / Scrum Master

Sprachkenntnisse

  • English
Hinweis für Nutzer

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