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Quality Assurance Manager
Avon Search & Selection
- Colchester, England, United Kingdom
- Colchester, England, United Kingdom
Über
Colchester (covering 3x Residential care homes)
Full Time – 40 hours | Hybrid Working Negotiable DOE) Travel required between services
We are recruiting an experienced Quality Assurance Manager to lead quality, compliance, and continuous improvement across three care homes in the Clacton-on-Sea area.
This is a pivotal, strategic and hands-on role where you will oversee standards across multiple homes, ensuring full compliance with Care Quality Commission (CQC) requirements and the Health and Social Care Act 2008 (Regulated Activities) Regulations.
Working closely with Home Managers and the Regional Manager, you will provide practical support, coaching, and oversight to ensure each home consistently delivers high-quality, person-centred care and remains inspection-ready at all times.
Key Responsibilities
Quality Auditing & Monitoring
Develop and implement a structured internal audit programme across all operational areas. Conduct regular, evidence-based audits aligned to CQC Key Lines of Enquiry (KLOEs). Produce detailed reports highlighting compliance, risk areas, and best practice. Track KPIs and quality metrics to monitor performance trends. Present findings and recommendations to senior leadership. Work collaboratively with Home Managers to develop measurable action plans. Support implementation and sustainability of improvements. Verify that...
Sprachkenntnisse
- English
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