customer service ambassador

The Front of House Team Member position is a multifaceted role responsible for delivering exceptional customer experiences across various service areas, including counter service, drive-through order taking, drink order taking, and drive-through window service.

• Takes orders accurately processes credit card payments in the drive-thru line with precision.
• Demonstrates thorough knowledge of the menu answers guest questions troubleshoots basic guest concerns with empathy and professionalism.
• Utilizes tablet technology to place orders efficiently communicates effectively with other team members to ensure seamless operations.