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Member Service Representative

Planet Fitness - Fitton Clubs
  • US
    St. Clairsville, Ohio, United States
  • US
    St. Clairsville, Ohio, United States

Über


Benefits:
  • 401(k)
  • Flexible schedule
  • Opportunity for advancement

About the Role: Join our dynamic team at Planet Fitness - Fitton Clubs as a Member Service Representative In this exciting role, you'll be the face of our club, delivering exceptional customer service and fostering a welcoming environment for all members.
Responsibilities:
  • Greet and assist members and guests with a friendly and positive attitude.
  • Handle membership inquiries and provide information about club services and promotions.
  • Process new member sign-ups and renewals efficiently.
  • Maintain cleanliness and organization of the front desk and member areas.
  • Respond to member concerns and resolve issues promptly.
  • Conduct facility tours to showcase our amenities and services.
  • Support club events and promotions to enhance member engagement.
  • Collaborate with team members to ensure a high standard of service delivery.
Requirements:
  • High school diploma or equivalent; experience in customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient with basic computer skills and membership management software.
  • Positive attitude and a passion for fitness and health.
  • Availability to work flexible hours, including evenings and weekends.
  • Team player with a commitment to exceptional service.
About Us: Planet Fitness - Fitton Clubs has been a leader in the fitness industry for over a decade, providing a judgment-free zone where everyone can feel comfortable and motivated. Our members love us for our affordable pricing, state-of-the-art facilities, and supportive community, while our employees enjoy a fun, energetic work environment that promotes personal growth and teamwork.
  • St. Clairsville, Ohio, United States

Sprachkenntnisse

  • English
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