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Sales Associate - Part Time

East Fork

United States

United States

Über

divh2Sales Associate (Part-Time)/h2pAt East Fork, we pride ourselves on being more than just a workplace we are a community committed to inclusivity and excellence. Our mission is woven into everything we do: to set a beautiful and abundant table. For us, craft isnt just about the products we create; its about the meticulous care and spirit with which we create them./ppWhether youre shaping clay, managing operations, or supporting our community initiatives, youll find a place where your contributions are cherished and your growth is nurtured./ph2Position Description/h2pThe Sales Associate staff position upholds and embodies East Fork Potterys high standards for person-centered, tailor-fit customer service. The ideal candidate will be able to effectively work with the Store Manager fellow Store Associates to help meet and exceed monthly sales goals, while promoting the East Fork atmosphere. In order to help ensure all aspects of this position are performed as expected, there will be regularly scheduled performance reviews./ph2Responsibilities/h2ulliImplement strategies from management to reach monthly sales goals/liliBe able to speak knowledgeably about every product we carry in our store/liliDemonstrate selling and product knowledge strategies to determine the customers needs and offer suggestions or alternatives/liliEnsure the highest level of customer care/liliBuild genuine, lasting relationships with customers via quality interpersonal interactions/liliServe as an extension of the brand by aligning with East Fork Mission and Values/liliEnsure a customers positive final impression at the cash wrap by following/ensuring staff follow all company procedures/liliUnderstand merchandising guidelines and collaborate with management to maintain displays/liliRelay inventory/supply needs to Store Manager in a timely manner/liliMaintain general organization and cleanliness of storefront and storage rooms/liliAssist store management in receiving orders and processing shipment/liliAssist Store Manager in cyclical store inventory counts/liliFollow proper security procedures to protect employees, customers, and company assets/liliHave a good working knowledge of the technical aspects of our operation as it applies to customer inquiries/liliMake sure all customer facing interactions are value aligned/liliOpen and close the store according to task list/liliFollow all company policies and procedures/li/ulh2Reports To/h2pStore Manager/ph2Collaborates With/h2pRegional Store Staff, Customer Experience Team, Fulfillment Team/ph2Direct Reports/h2pNone/ph2Measured Metrics and Review Schedule/h2pYour first review will be 90 days after your start date, then a six-month check-in and a development review annually for the duration of your employment. During each review, your performance and ability to achieve the following metrics will be evaluated./pulliRegister activities are completed accurately and drawer balances/liliKnowledgeable about company product, selling strategies, and applicable technical aspects/liliStorefront and storage rooms are clean and organized reported in EOD/liliDaily sales goals are met/liliAccurate merchandise tagging/li/ulh2Estimated Weekly Hours/h2p16-20 hours per week scheduled throughout Tuesday-Sunday/ppRegular weekends and holiday schedule/ph2Classification/h2pThis position is part-time, non-exempt./ph2Location/h2pIn-person at our retail store located at 377a Atlantic Ave, Brooklyn, NY 11217/ph2Pay Rate/Grade/h2pEast Fork shall pay you $23.15 hourly at Grade 1/ph2Qualifications/h2ulliAbility to respect and communicate across lines of cultural differences/liliAbility to address conflict by assuming positive intent and seeking to understand/liliAbility to embrace a mistake without fault/liliA commitment to center the active process of self awareness/liliExcellent customer service skills/liliStrong skill set in using technology and systems efficiently/liliAbility to manage competing priorities/liliAbility to communicate clearly and concisely both verbally and in writing/liliAbility to problem solve/liliAbility to meet performance metrics/liliAbility to work a flexible schedule/li/ulh2Physical Demands/h2pExtensive physical exertions which includes but are not limited to:/pulliLifting of up to 50 lbs. as needed/liliTransporting merchandise and equipment/liliRepetitive bending and arm motions/liliAbility to adhere to all safety protocols/li/ulh2Company Overview/h2pEast Fork is located in Asheville, NC, Atlanta, GA and Brooklyn, NY. At our heart we are makers: we produce every piece of ceramics we sell and source other objects for the home from near and far to offer a meaningful, beautiful, and personal collection of useful objects for the home./ph2What Can We Offer/h2pPart-Time Benefits/pulliProrated Sick Leave/liliProrated Bereavement Leave/liliProrated Court Activity Leave/liliRegularly scheduled holiday pay/liliEmployee Assistance Network/liliEmployee Discount/liliEmployer matched 401(k)/li/ulh2Values at Work/h2pCraft: Craft is not the things we make, its the way we make them. Its the spirit in which we approach our work, to make it nice, to aspire to mastery, and it demonstrates our care about the person who will use the product of our work and how our work impacts their life./ppGenerosity: We work towards a model of shared prosperity, setting a bigger, more inclusive, more equitable table for everyone we meet - from our employees to the communities in which we live./ppConsideration: We approach each other with focus, clarity, and kindness. We think deeply about the outcome and impacts of our actions, on our organization, the individuals within it, our customers, our environment, and our community./ppCuriosity: We stay in our beginners mind, humble, aware of how much we do not know, striving earnestly and open-heartedly towards our shared success./ph2Diversity, Equity and Inclusion/h2pIt is important that all prospective job candidates are aware of our company values and of our commitment to building an inclusive company culture. As a white-led organization, we acknowledge that the realities of white supremacy, hetero/cis-normativity, and patriarchy, work in tandem to oppress both people and planet; and that through our own proximity to power, we have benefitted from systemic inequity. We are committed to confronting and rectifying our privilege in service of co-creating an equitable workplacea space where people can show up authentically in mind, body, and spirit. We honor the collective sum rather than a monolithic experience to reveal a path of excellency, yours and ours. As we continue to build momentum within our anti-racist work we pledge to be intentional in crafting actions that support diversity, equity and inclusion in our framework, and we invite all East Fork team members to contribute to this goal./ph2Levels for Role/h2pLevel One/ppSales Associate/ppLevel Two/ppSales Associate 2/pulliBasic knowledge of merchandising/liliBasic understand of inventory management/liliBe able to effectively upsell customers to increase AOV/liliKnowledge of set building and be able to provide white glove service/liliAbility to handle escalated customer issues and direct dissatisfied customers to senior team members or management when necessary/liliSupport with posting on social media channels as directed by Store Manager/liliAssist with keeping store stocked with essentials/liliAssist with events and launches (planning and day of execution)/liliBe able to speak knowledgeably about every product we carry in our/li/ul/div

United States

Sprachkenntnisse

English

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