Sales Manager

Sales Manager Job Posting

Position: Sales Manager

Location: Huntington Beach

Reports To: District Manager

About the Role

As a Sales Manager, you will be the operational heartbeat of your location. From leading your team to ensuring every customer interaction reflects our brand promise, you'll be responsible for driving both performance and culture. This role is not just about fixing problems—it's about building systems, coaching people, and creating an environment where excellence is the standard.

Key Responsibilities

• Lead and Develop Teams: Recruit, train, and mentor service staff. Set clear expectations, provide hands-on coaching, and celebrate wins to build a high-performing culture.

• Operational Excellence: Ensure daily service operations run smoothly, from scheduling and workflow management to compliance with safety and company standards.

• Customer Experience: Model and enforce best-in-class service standards. Resolve escalated customer concerns with professionalism and urgency.

• Performance Management: Track KPIs (service times, customer satisfaction, sales add-ons, etc.), identify gaps, and implement corrective action plans.

• Collaboration: Partner with the District Manager and other store leaders to align on goals, share best practices, and execute district-wide initiatives.

• Accountability: Maintain accurate documentation of incidents, coaching sessions, and operational reviews. Ensure corrective actions are followed through.

Qualifications

• 3–5 years of leadership experience in service, retail, or operations management.

• Proven ability to coach, motivate, and hold teams accountable.

• Strong problem-solving skills with a proactive, solutions-first mindset.

• Excellent communication skills—able to inspire frontline staff and present confidently to executives.

• Technical knowledge of (industry-specific service area, e.g., automotive, mechanical, or facilities) preferred.

What Success Looks Like

• Your team consistently meets or exceeds service and sales goals.

• Customers leave with confidence in both the product and the people.

• Operational issues are addressed proactively, not reactively.

• Staff feel supported, challenged, and proud to be part of your team.

Why Join Us

As a Sales Manager, you'll have the autonomy to run your location like it's your own business—while having the support of a district manager who's committed to your success.

We're looking for a leader, not just a manager. Someone who can balance accountability with empathy, who can drive results while building trust. If you thrive on developing people, solving problems, and making every day better than the last, this is your opportunity.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending