Community Outreach Manager

About Us

Since 2012, Daughter for Hire has been a trusted provider of in-home companion care for seniors, dedicated to helping older adults live safely, comfortably, and independently in their own homes. Understanding that each senior's needs are unique, we provide personalized support that promotes both physical and emotional well-being. Our services include companionship, assistance with daily activities, meal planning and preparation, transportation, dementia care, respite care and more, all designed to keep seniors healthy, safe, and socially engaged. At Daughter for Hire, we partner with families and caregivers to ensure peace of mind, helping seniors maintain dignity and quality of life while remaining in the environment they know and love.

Position Summary

As Community Outreach Manager, you will actively cultivate relationships with healthcare providers and senior focused organizations to generate referrals, advocate for seniors' well-being, and expand access to exceptional in-home care, helping Daughter for Hire achieve growth by meeting sales targets, enhancing the company's reputation, and developing valuable community partnerships.

Key Responsibilities

• Establish, cultivate, and maintain strategic relationships with key referral partners, including senior care facilities, healthcare providers, and community organizations serving older adults, to ensure a consistent and reliable flow of referrals.
• Conduct outreach efforts through calls, visits, presentations, and community events.
• Conduct market analysis and develop strategic sales plans, goals, and initiatives.
• Track and analyze community outreach initiatives, referral activity, and key performance indicators to assess effectiveness and drive results.
• Respond to client inquiries and provide detailed information about in-home services to support informed decision-making.
• Perform individualized client consultations to determine service needs and facilitate the start of care.
• Attend community and industry events on behalf of Daughter for Hire to network, promote our services, enhance awareness of our mission and advocate for seniors' well-being and independence.
• Coordinate outreach with marketing initiatives, including social media and local events.
• Distribute promotional materials and serve as community liaison for Daughter for Hire, ensuring that informational resources are available in locations where seniors and their families commonly seek guidance and services.
• Collaborate with internal teams to support business development initiatives.

Qualifications

• Bachelor's degree in social work, Marketing, Communications, or related field.
• At least 2 years of sales, business development, or community outreach experience in senior services, healthcare, or human services.
• Strong communication, presentation, and interpersonal skills; team-oriented and collaborative.
• Excellent time management, planning, and organization skills.
• Proficiency in Microsoft Office and CRM software; social media experience a plus.
• Self-motivated, organized, and entrepreneurial mindset.
• Ability to analyze outreach data and key metrics to guide strategy, strengthen community engagement, and maximize results.
• Compassionate, professional, and articulate with a passion for serving seniors.

Why Join Us?

• Make a meaningful impact in the lives of seniors.
• Work in a supportive, mission-driven team.
• Competitive salary and benefits with opportunities for professional growth.

Working Conditions

The Community Outreach Manager role is a full-time, hourly position, 40 hours per week with a 30 minute unpaid lunch and 15 minute paid break. Combining office-based and field work. Standard office hours are Monday through Friday, 8:00 a.m. – 4:30 p.m at our Latham, NY office located at 11 Herbert Dr.

Our team maintains a professional yet approachable atmosphere, and business casual attire is required, balancing traditional business wear with a relaxed, professional style appropriate for our dynamic office and client-facing activities.

Compensation

• Competitive base salary of $65,000 with eligibility for an annual performance-based bonus.
• 3 weeks personal paid time off.
• Health Insurance – Daughter for Hire will contribute 50% of the employee's personal monthly insurance premium.
• Paid sick leave.
• Simple IRA retirement plan.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Experience:

• Senior care: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Business development: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person