Dental Receptionist

Job Overview
We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong understanding of dental office operations, and a commitment to providing outstanding patient service. As a Dental Receptionist, you will manage patient interactions, coordinate appointments, handle administrative tasks, and ensure smooth office workflows. Your role is vital in creating a welcoming environment and supporting the overall efficiency of our dental team.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression.
• Schedule and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft.
• Verify insurance coverage and perform insurance eligibility.
• Collect payments, process billing, and perform collections accurately while maintaining compliance with HIPAA regulations.
• Manage patient records and documentation review to ensure accuracy and completeness in accordance with health information management standards.
• Answer multi-line phone systems efficiently while providing exceptional customer service and maintaining professional phone etiquette.
• Coordinate patient intake processes, including collecting medical history forms and updating dental terminology in the system.
• Maintain a clean, organized reception area and ensure all office supplies are stocked to support daily operations.

Skills

• Extensive experience with dental office management software Eaglesoft familiarity is advantageous.
• Proficiency in using computer and responding to patient emails and texts.
• Excellent communication skills to handle inquiries via phone and in person.
• Bilingual abilities are highly valued.
• Willing to Help Patients.

Pay: $ $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

Work Location: In person