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Retail Sales Advisor
Jersey Electricity Plc
- London, England, United Kingdom
- London, England, United Kingdom
Über
31 January 2026
Department:
Retail
Employment Type:
Full Time
Location:
Jersey, Channel Islands
Reporting To:
Trish Murphy
Compensation:
£30,525 / year
Description Are you looking for an exciting new role in Retail and thrive on delivering excellent customer service? If you are passionate about helping customers and enjoy the challenge and opportunities of working for an established, well-respected, safety‑focused local company, then the Powerhouse could be the place for you.
We are looking for a flexible individual to join our dynamic sales team. In this role, you will be responsible for promoting our range of electrical appliances to customers in a professional and reliable manner.
You will receive a comprehensive training programme to ensure you are fully up to date with our latest range of electrical products and services. At Jersey Electricity, we pride ourselves on being leaders in retail and delivering an exceptional customer experience. We offer a comprehensive and competitive benefits package including private healthcare, discounted electricity and free parking! See below for further details.
Key Responsibilities Primary Objectives
Achieve individual and store sales targets and key performance indicators (KPIs)
Deliver a consistently high-quality customer experience
Maintain excellent store presentation and visual merchandising standards
Comply with all company policies, procedures, and health & safety requirements
Sales
Promote Powerhouse products and services in a professional and engaging manner
Identify customer needs through effective questioning and active listening
Recommend suitable products and demonstrate strong product knowledge
Accurately process transactions using point-of-sale systems
Visual Merchandising
Ensure the shop floor is fully stocked, clean, and well presented
Maintain product displays and fixtures in line with merchandising guidelines
Support merchandising initiatives and contribute positively to the team
Customer Experience
Welcome and assist customers, creating a friendly and professional first impression
Deliver excellent customer service to ensure high levels of customer satisfaction
Handle initial customer queries and complaints, escalating where appropriate
Maintain a professional, reliable, and customer-focused approach at all times
Take ownership of personal training and development to maintain product and service knowledge
Skills, Knowledge & Expertise
Strong customer service skills with a focus on building positive relationships
Proven sales ability with a confident and persuasive approach
Effective listening skills to accurately understand customer needs
A collaborative team player who works well with others
Clear and confident communication and interpersonal skills
A solid understanding of products, with the ability to quickly build knowledge
A friendly, approachable, and engaging manner
The ability to adapt to changing customer expectations and market trends
Well‑organised with good administrative skills
Benefits Jersey Electricity provides excellent benefits, starting with discounted electricity rates, discount within our Powerhouse store and free on‑site parking. We offer competitive salaries combined with an attractive pension and paid parental leave with enhanced leave for mothers/primary carers. We are family‑friendly, believe in work‑life balance and strive to give you everything you need to both love your job and do excellent work.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sex, sexual orientation, gender re‑assignment, pregnancy and maternity, age or disability status.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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