Office Manager- Pediatric Therapy Practice

Now Hiring: Office Manager – Kidz Therapy Zone

Location: Winter Garden / Orlando, FL
Schedule: Full Time
Pay: $28/hour
Benefits: Medical Insurance
• Paid Holidays
• PTO
• Growth Opportunities

Join Our KTZ Family

Kidz Therapy Zone is a thriving pediatric therapy private practice offering Speech, Occupational, Feeding, and ABA services. We pride ourselves on being a compassionate, collaborative, family-centered practice where breakthroughs happen every day—and where our team members are truly valued.

If you're warm, organized, adaptable, and thrive in a fast-paced environment where no two days are the same, you may be the perfect fit for our growing team

Position: Office Manager

We are seeking a highly organized, positive, and dependable Office Manager to oversee daily front-office operations, support our clinical staff, and help ensure families receive exceptional care from start to finish.

This role is essential to maintaining smooth workflows and creating a welcoming, structured environment for therapists, families, and children.

Responsibilities

Front Office Leadership & Daily Operations

• Supervise, support, and collaborate with front desk team members
• Ensure smooth check-in/check-out processes
• Maintain a warm, family-friendly atmosphere
• Manage scheduling needs, cancellations, and rescheduling
• Support insurance authorization processes and maintain organized workflows

Administrative Excellence

• Maintain updated systems, documentation, and processes
• Manage communication between families and clinicians
• Ensure deadlines are met for insurance updates and intake tasks
• Assist with billing follow-up and administrative compliance
• Support onboarding and training of administrative staff

Cross-Department Collaboration

• Work closely with CEO, Director of Operations, Therapy Lead, and Virtual Assistant
• Support communication and coordination across both office locations
• Participate in problem-solving and operational improvement
• Assist with special projects for Kidz Therapy Zone and Breakthrough Kidz Academy as the role expands

Customer Service

• Provide exceptional support to families
• Help parents navigate scheduling and documentation
• Address concerns calmly, efficiently, and professionally

Required Experience

To ensure success in this role, candidates must have:

Minimum of 2 years experience working in a therapy practice
(Occupational therapy, speech therapy, ABA, pediatric therapy, outpatient rehab, etc.)
Strong administrative and customer service skills
Comfort managing a fast-paced schedule and multitasking

What We Offer

• $24-$28/hr starting rate
• Medical insurance
• Paid Holidays
• Paid Time Off (PTO)
• Opportunities for advancement
• A supportive, collaborative leadership team
• A warm, fun, family-centered environment
• The opportunity to be part of a mission-driven practice that truly changes lives

At Kidz Therapy Zone, we believe in kindness, teamwork, and celebrating one another. We love what we do—and we can't wait to welcome someone who shares that energy.

Ready to Join Our KTZ Family?

Apply today- we can't wait to meet you

You may also send your resume to

Kidz Therapy Zone – Where Breakthroughs Happen

Pay: $ $28.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person