Junk Removal Specialist

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Job Type

Full-time

Description
Ready for an active, outdoor career in Smyrna, GA? Become a Customer Experience Leader with 1-800-GOT-JUNK? and make every day exciting

Company Overview
We're the world's largest junk removal business Southwind, parent company of 1-800-Got-Junk?, is dedicated to top-tier customer care and employee happiness, with expansion across 50+ U.S. markets.

Position:
Customer Experience Leader

Location:
Smyrna, GA

Pay:
Up to $24/Hr total compensation (Base hourly rate + profit sharing + tips)

Schedule:
Full Time – 4-5 shifts weekly (1 weekend shift mandatory + 3-4 weekday shifts)

Objective
As a Customer Experience Leader, you'll be critical in creating outstanding customer moments and advancing our sales initiatives. No prior experience necessary—our thorough training program has you covered

What We're Looking For

• Sales-Minded: Love for selling and a talent for surpassing customer needs.
• People-Oriented: Personable and genuine, passionate about delivering top-notch service.
• Motivated: Physically active and ready to tackle hands-on challenges.
• Reliable: Steady and hardworking, making positive contributions to our culture.
• Skilled Communicator: Excellent at troubleshooting and managing responsibilities.

Responsibilities

• Create WOW Moments: Amaze customers with your enthusiastic attitude and exceptional service.
• Drive and Manage Trucks: Partner with team members for safe, effective vehicle operations.
• Complete Junk Removal Tasks: Execute heavy and light lifting to remove items from homes and businesses.
• Champion Our Brand: Present our company professionally and provide precise pricing quotes.
• Prioritize Safety: Follow safety guidelines and maintain professional appearance in company uniform.

Why Us?
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

• Enjoy dynamic, engaging workdays with varied responsibilities.
• Career advancement pathways.
• Strong compensation with performance incentives.
• Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
• Full benefits package with Medical/Vision/Dental coverage and retirement options.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Requirements

• Upbeat attitude, dependability, and customer service orientation
• Age Requirement: Minimum 21 years old (insurance requirement).
• Driver's License: Valid unrestricted driver's license necessary.
• Physical Capability: Must lift up to 50 lbs. frequently.
• Relevant Background: Experience in delivery, warehousing, moving, retail, hospitality, food service, customer service, sales or general labor.

Salary Description

Up to $24/Hr