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  • Emplois similaires à : On-Site Desktop Support Engineer - Part-Time/Dispatch
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Desktop Support Engineer (Dispatch /Part-Time) Houston, TexasAxiom Technologies LLC • Houston, Texas, United States
Postuler Maintenant
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Desktop Support Engineer (Dispatch /Part-Time) Houston, Texas

Axiom Technologies LLC
  • US
    Houston, Texas, United States
  • US
    Houston, Texas, United States
Postuler Maintenant

À propos

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Location : Houston,Texas USA(On-site) Contract Type : Independent Contractor / (Dispatch /Part-Time) Start Date : Immediate Eligibility : U.S. Citizens and Green Card Holders Preferred
About the Role Axiom Technologies is seeking an experienced DesktopSupport Engineer (Dispatch/Part-Time) based in DesktopSupport Engineer (Dispatch /Part-Time) Houston,Texas, USA. This Dispatch/Part-Time, independent contractor role involves providing both on-site and remote support for end users while efficiently managing assignments and coordinating service requests. You’ll serve as the go-to technical resource for desktop support needs, ensuring the timely resolution of IT issues and smooth coordination among field technicians and internal teams.
Key Responsibilities:
Deliver on-site and remote support for hardware, software, and infrastructure at branch locations
Troubleshoot end-user issues related to applications, connectivity, VPNs, and other IT services
Support and maintain in-house and third-party software, including market data applications
Act as an escalation point for Helpdesk issues and collaborate with Network Services and global support teams
Maintain accurate ticketing records, documentation, and ensure compliance with IT policies
Assist with home office setup and remote work support (firm-issued or personal laptops and virtual machines)
Participate in after-hours and weekend on-call rotation
Stay updated on new technologies and internal tools
Required Qualifications:
Minimum of 3 years of field support experience, preferably in a branch environment
Experience supporting financial services clients is highly desirable
Bachelor’s degree or equivalent practical experience (3 years of progressive experience may be considered equivalent to 1 year of education)
Strong troubleshooting skills with the ability to manage multiple tasks under pressure
Familiarity with Microsoft Office Suite and general enterprise IT tools
Excellent communication and interpersonal skills
Must be authorized to work in the U.S. (visa sponsorship is not available at this time)
Candidates must be local or willing to work on-site; travel to nearby branch offices may be required
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  • Houston, Texas, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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